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Ideal Hyundai Buick GMC

Frederick, MD

4.7
1,635 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,635 reviews

March 07, 2019

Oil consumption check Oil checks are never scheduled but they always take my car in immediately and my wait time is usually no more than the 30 minutes they say will take. More

by SUSAN.1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
March 06, 2019

Good place for repeat visits 4th car I’ve bought here in last year due to some unfortunate incidents with ice and deer and each time has gone smooth and worry free. More

by Bobbyjack8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
March 02, 2019

Great Service and Support I did a bit of research on the Kona and was eager to test drive it. When I walked into Ideal Hyundai, I wasn’t sure if I was going to buy the car. But More

by JIMJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wagner
February 27, 2019

Great service and attention to customer. The team, as always was focused on taking care of my service needs in a timely and professional manner. Dave was great to deal with. More

by KennethLHarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Oconnell (I believe is his full name and spelling)
February 26, 2019

Awesome Robert did an excellent job finding the car we wanted and explained features! Great experience! The entire process was fast and easy! Absolutely thril More

by cristileeray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier we worked with was super friendly and comfortable to work with , Roberto (Rob) Ocasio
February 26, 2019

My Sales Experience Doug Wagner , my sales Representative, went completely above and beyond the call of duty to assist me in getting the car I wanted!! It really was on More

by KHILDEBRANDM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wagner , Doug Wagner
February 24, 2019

A Sound Choice The sales staff were personable, informative and accommodating. Looked at a used car. All concerns/issues were addressed without hesitation. Im please More

by lsprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cook, Ken Cooper
February 21, 2019

Outstanding Service at Ideal I gave the Ideal Service Center a five star rating because I have had my car serviced at their center for many years. I have only had the best of serv More

by HappyDays6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
February 21, 2019

Catalytic converters issue They had trouble figuring out what was wrong with my car. Had my car over 3 weeks and replaced multiple parts. The service manager, Steve, was really More

by JMaggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Cooper
February 20, 2019

Excellent Staff professional, friendly, helpful. Job done on time. The place is clean and well organized. Never disappointed, great job. Purchased my car from More

by dv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, salesperson no longer at the dealership
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