Ideal Hyundai Buick GMC

Great Service From the time of drop off to pick up - I received excellent service. Rose was very helpful, friendly and ensure I was updated all along the way. From the time of drop off to pick up - I received excellent service. Rose was very helpful, friendly and ensure I was updated all along the way. More

Dave O'Connell is the best service manager ever As always, we received top notch and totally professional service during our time in the shop. Thanks! Dave O'Connell is the best service adviser ever As always, we received top notch and totally professional service during our time in the shop. Thanks! Dave O'Connell is the best service adviser ever! More

Warranty fix Some small device in the steering system which was noticed on a previous visit was covered under 100,00 mile warranty. So, it was fixed in 2 hrs Some small device in the steering system which was noticed on a previous visit was covered under 100,00 mile warranty. So, it was fixed in 2 hrs More

Amazingly simple and easy! Rob was great, I came in with a bad situation and he helped me make the best of it! I wasn’t even sure I would get approved to buy a car and he work h Rob was great, I came in with a bad situation and he helped me make the best of it! I wasn’t even sure I would get approved to buy a car and he work his magic! He was so nice and personable, the best car buying experience I’ve ever had! In a few years I will be going back to upgrade!! if you need to buy a car Rob is your guy!! Working with the financial aspect was nice and easy as well. More

Very satisfied with my experience Dan truly is the man. He got it done when I didn’t think it was possible. Very knowledgeable and willing to work. Very happy with the whole experience Dan truly is the man. He got it done when I didn’t think it was possible. Very knowledgeable and willing to work. Very happy with the whole experience More

Fast, personal service I felt welcome as soon as I walked in the door and felt a personal connection right away. Leon took care of me and he helped me every step of the way I felt welcome as soon as I walked in the door and felt a personal connection right away. Leon took care of me and he helped me every step of the way but didn't waste my time. He had great attention to detail and listened to all my questions and concerns. More

Unbelievable experience!! Spent 3 months looking at trucks in 3 states and finally located one here at Ideal! Thank goodness I did! From Rob’s first response to my email to sig Spent 3 months looking at trucks in 3 states and finally located one here at Ideal! Thank goodness I did! From Rob’s first response to my email to signing the final paperwork with Theresa, the best car (truck) shopping experience I’ve ever had. I’ve had 2 previous nightmare car buying experiences that defiantly left a sour taste that was completely the opposite working with the staff at Ideal. No hidden BS, just a sincere approach to getting me into my 2011 Chevy 2500 HD. Great price for a great, clean, rust free truck (compared to others I looked at). They and their lenders worked with me to get me into this truck even though I don’t have a perfect credit rating and didn’t blink an eye to do so. When I’m ready to upgrade or buy another vehicle they will be the first place I go! Already told my neighbor to go here to look for his wife’s next vehicle. More

Great They work with you to find a a great a deal on a brand new card. I am extremely pleased with them. I would come to them again They work with you to find a a great a deal on a brand new card. I am extremely pleased with them. I would come to them again More

Knowledge, personal experience and peronable I was very happy with buying a 2015 Hyundai hybrid from Rob, Ken and Brett. I hope I made the right decision because this will be my first experience I was very happy with buying a 2015 Hyundai hybrid from Rob, Ken and Brett. I hope I made the right decision because this will be my first experience with a Hyundai. I've driven toyotas and hondas and i know their reliability and resale value is excellent. Doing my research online revealed how impressive Hyundai and Kia have become. Let's face it, there are many good used and new car choices out there, it's kind of hard to narrow it down! I had gone to carmax the previous week to carmax. I was not impressed one little bit. No one came out to help me. Granted, it was a rainy and raw day, but the sales people there could have cared less about helping me. I marked them off my list. At ideal, my experience was just the opposite. I felt valued and respected. Ken made it clear to me that ideal wants good, long-term relationships with their customers. They have been in business for over 100 years so they are doing something right! Rob and Ken are knowledgeable about and have proven track records with Hyundais. I test drove a beautiful white sonata hybrid blue. Its low mileage, fun handling, perfect condition, good acceleration and all of the features I wanted made it attractive enough for me. What surprised me is the money they were willing to give me for my trade. I decided not to trade my old car but to sell it for cheap to my son needing to replace one of his high-mileage cars. My only regret is that I didn't ask for a better deal on the price of my Hyundai since the good trade-in was off the table. But you live and learn and maybe they wouldn't have been able to drop the asking price. The other disappointment was an interest rate of 5.71% and I have excellent credit. I thought I might have gotten a better interest rate on the car loan. The low interest rates are for new cars! I hope to pay it off as quickly as possible. One last thought to impart to those reading this is I'm happy to have free car washes as long as i have the car. Since my sonata is white, those free car washes will come in handy! More