Ideal Hyundai Buick GMC

Excellent Customer Service!! Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on mu Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on multiple previous visits to this service center for various reasons. I really cannot say enough good things about Steve. He is fast, courteous, professional, and very funny. I truly enjoy talking to him. More

Wonderful Experience Due to the Kona EV only being sold in select states I found myself scouring the internet until I came across the exact vehicle I was looking for which Due to the Kona EV only being sold in select states I found myself scouring the internet until I came across the exact vehicle I was looking for which happened to be at Ideal Hyundai, over 1000 miles away from my home. From my first phone call with Sales Professional Doug Wagner I was treated as if I was there face to face. Doug never seemed to deem the distance as a negative thing/extra work/ or as an inconvenience which I greatly appreciated. Many other dealerships wouldn't even work with me once I told them I was out of state. From the financing application, sending pictures, transporting the vehicle half way across the US, paying close attention to the little things I had told him were important to me, and then spending more time with me over the phone going over all the new components of an electric car, all of it was seamless. This is my fourth new vehicle and it seems most sales people are there for you until you drive away, but Doug has kept the line of communication open if any other questions come up in the future. I truly couldn't ask for a better experience and a salesman just as excited for me and my new car as I was and still am! More

Great experience! My experience here was great. The salesman, Dan, did an excellent job getting me to a price I was comfortable with, even when I threw in a monkey wren My experience here was great. The salesman, Dan, did an excellent job getting me to a price I was comfortable with, even when I threw in a monkey wrench. Thanks guys! More

Best experience ever From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris took care of me from start to finish and exceeded all expectations! More

Oil change and recall Everything went well. Completed the work in a reasonable amount of time and I was taken in prior to my scheduled appointment. Did a car wash for me a Everything went well. Completed the work in a reasonable amount of time and I was taken in prior to my scheduled appointment. Did a car wash for me as well. More

The process was professional and timely All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing antenna was promptly replaced. More

Telephone disconnect I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I receiv I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I received in the mail. I was cut off and had to call back. So, I called back and was told that the recall number was the wrong selection and that I needed to call the service department because they were handling the software upgrade. So, I called back a third time and finally got the right person for the job. He was helpful and agreed to do somethingnother small thing for me after the upgrade was done. So my experience was a mixed bag. My suggestion to you is to get the functionality to integrate your phone system so that intra-departmental transfers can be done quickly without dropping the ball, customer service-wise. More

Made it very easy and helped us make our goals. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. More

I got what I was looking for. I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great More

Expert Salesman Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfec Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfect vehicle. He made an effort to get a great deal for me. He returns calls promptly. I feel like I made a new friend. Even after the sale is made, he shows interest in me & is eager to answer all of my questions. I am so glad that he is the salesman who was available to help that first day we walked into the showroom. More