Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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LEON IS THE BEST! I have used this dealership several times. Leon is a consummate professional. He knows how to listen and make the best deal on your behalf. Would us I have used this dealership several times. Leon is a consummate professional. He knows how to listen and make the best deal on your behalf. Would use Leon for my next car. More
The BEST hands down! Great customer service, great personality, very hands on, as helpful as help can get! Outstanding work! He did everything in his power to make sure I Great customer service, great personality, very hands on, as helpful as help can get! Outstanding work! He did everything in his power to make sure I drove away in exactly what I was looking for and I couldnt be more happy! Never will I go to another dealership! More
Fuel pipe inspection & repl Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appo Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appointment st came they told me that it should later afternoon that I can pick the car. I received finally the call letting me know that it should be around 5 or 5:30 pm More
Small job but well done! Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. More
Love my New Tucson Doug went over and Beyond my expectations for a salesperson. Superior customer service. very smooth transaction. ideal has made a Believer out of me w Doug went over and Beyond my expectations for a salesperson. Superior customer service. very smooth transaction. ideal has made a Believer out of me whenever I'm ready to purchase another vehicle that will be my dealership. More
Great experience! Was in the market for a new car since someone ran into my other car. Was looking for something in the mid size range. After looking online at severa Was in the market for a new car since someone ran into my other car. Was looking for something in the mid size range. After looking online at several makes and models, the Sonata seemed to check all the boxes. Went into Ideal and met with Robert. Couldn't have been a better experience. He was extremely friendly and knowledgeable and I didn't feel pressured to buy anything. After test driving it I ended up buying the car that day. Two days later it came in and I love the car so far. Would definitely recommend the Sonata and Ideal to anyone looking for a car. More
Having updated software installed. I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and cou I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and courteous in answering my questions. More
Excellence It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks More
Two recalls required for 2013 Hyundai Sonata Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my infor Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my information and showed me to the waiting room. They had my car finished by 9:40am which I thought was exceptional. I do not remember the gentleman's name that assisted me but he was very professional and pleasant. This is my 2nd Sonata and when I bring my car to Ideal Hyundai for service I am always satisfied. More
Great service Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was pol Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was polite and on time. More