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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,693 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,693 reviews

May 18, 2019

Awesome experience Dan is awesome and we will continue to come to your dealership as long as he is there, the process to get this car was fast. We were in and out within More

by cnestor72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019

Great service. Service was performed quickly and in a very professional manner. The service advisor kept me up to date on the status of the service while I was waiti More

by Douglas199
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 16, 2019

Service individual was rude Did not address the issue I came in for which was my vehicle tire pressure monitor system just put air in my car tire nothing else More

by michael.1981.johnson
Customer Service
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Recommend Dealer
No
Employees Worked With
Second desk position
May 16, 2019

Excellent Experience - Exceptional Salesman Top notch experience from start to finish. Ken Cooper was a complete professional. He had a no pressure approach but was highly knowledgeable and an More

by JenConners
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 13, 2019

Easy buying experience. Helpful service department. I purchased a new GMC Canyon from Ideal and the buying experience was easy and painless. Ken Cooper was easy to deal with and not pushy at all when it More

by cjerman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 13, 2019

Excellent service from the beginning to the end .Brett was so nice had knowledge about the product..He help me so much. So I recommend anyone to come to this dealship and see for themselves. Grad More

by GILESJACKIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett LaBonte
May 13, 2019

Really Happy with my Purchase I was able to test drive the car I wanted and I really liked it. Dan was able to process everything quickly and was able to get me in my new car the s More

by Ynkeefn62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019

Best car buying experience I’ve had. From beginning to end, I could not have been more pleased with my experience at Ideal. My first contact with the dealership was by phone call and I s More

by Valerie Slocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial manager, Ken Cooper, Brett LaBonte
May 06, 2019

Best Customer Service around If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very More

by VikkyC72
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Harlow
May 05, 2019

Wonderful service Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attentio More

by eltflannery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall the names.
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