Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome experience Dan is awesome and we will continue to come to your dealership as long as he is there, the process to get this car was fast. We were in and out within Dan is awesome and we will continue to come to your dealership as long as he is there, the process to get this car was fast. We were in and out within 2 hours and that included two test drives. More
Great service. Service was performed quickly and in a very professional manner. The service advisor kept me up to date on the status of the service while I was waiti Service was performed quickly and in a very professional manner. The service advisor kept me up to date on the status of the service while I was waiting and of course the free car wash is a very much appreciated touch. More
Service individual was rude Did not address the issue I came in for which was my vehicle tire pressure monitor system just put air in my car tire nothing else Did not address the issue I came in for which was my vehicle tire pressure monitor system just put air in my car tire nothing else More
Excellent Experience - Exceptional Salesman Top notch experience from start to finish. Ken Cooper was a complete professional. He had a no pressure approach but was highly knowledgeable and an Top notch experience from start to finish. Ken Cooper was a complete professional. He had a no pressure approach but was highly knowledgeable and answered all of our questions and then some. What I was most impressed with was after the sale and all the paperwork were complete he still took the time and walk us through all the bells and whistles of the car. Highly recommend Ken and we will definitely be coming back. More
Easy buying experience. Helpful service department. I purchased a new GMC Canyon from Ideal and the buying experience was easy and painless. Ken Cooper was easy to deal with and not pushy at all when it I purchased a new GMC Canyon from Ideal and the buying experience was easy and painless. Ken Cooper was easy to deal with and not pushy at all when it came to making the sale. I highly recommend him. The only reason for 4 stars rather than 5 stars was due to the truck only coming with one set of keys since it was transferred from another dealership. Ideal ordered a new key and FOB free of charge, however, after spending two hours at the service department they advised me the FOB was the wrong FOB and they needed to order a new one. After third trip down and another two hours spent in the service department, the new FOB was again, unable to be programed. The service department was very apologetic and did not want to waste anymore of my time so they tracked down a third FOB and had success. This was no fault of Ideal's and they were very helpful throughout the entire ordeal, just bad luck on my part. Overall the experience at Ideal was great. More
Excellent service from the beginning to the end .Brett was so nice had knowledge about the product..He help me so much. So I recommend anyone to come to this dealship and see for themselves. Grad .Brett was so nice had knowledge about the product..He help me so much. So I recommend anyone to come to this dealship and see for themselves. Grade 10 in my book More
Really Happy with my Purchase I was able to test drive the car I wanted and I really liked it. Dan was able to process everything quickly and was able to get me in my new car the s I was able to test drive the car I wanted and I really liked it. Dan was able to process everything quickly and was able to get me in my new car the same day. More
Best car buying experience I’ve had. From beginning to end, I could not have been more pleased with my experience at Ideal. My first contact with the dealership was by phone call and I s From beginning to end, I could not have been more pleased with my experience at Ideal. My first contact with the dealership was by phone call and I spoke with three different gentlemen, each who were very professional and friendly and just speaking with them gave me a good impression of the dealership. During my visit, I spoke with all three of those gentlemen again and all three were just wonderful. Most of my time was spent with my salesman, Brett, who was having a very busy day and still managed to make my car buying experience very enjoyable. I would recommend this dealership highly. I was visiting from out of state and wish that I lived closer as I would certainly be using Ideal for all my car purchases in the future. Thank you Ideal for doing a great job. More
Best Customer Service around If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very clear about their pricing, which also very important. Their customer service manager Marty is truly an asset to their team. More
Wonderful service Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attentio Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attention. More