Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A pleasure Very friendly. Great service department. Robert is a wonderful salesman and will look after you after your purchase. The entire dealership made you fe Very friendly. Great service department. Robert is a wonderful salesman and will look after you after your purchase. The entire dealership made you feel welcome and did things on my terms. Would definitely recommend. More
Hyundai Santa Fe Purchase We arrived ready to purchase but needed to look around, the salesman introduced himself and as we looked at the first car he told us it was almost clo We arrived ready to purchase but needed to look around, the salesman introduced himself and as we looked at the first car he told us it was almost closing time. We explained we were ready to buy. We looked at 2 more vehicles, did a test drive and chose the one we wanted. The sales process was smooth and easy, though I felt concerned we were keeping him from leaving. The car was perfect for what we wanted, the financial manager Theresa was wonderful. She was friendly and knowledgeable, walking us through the steps without delay. The next day I noticed the car did not have floor mats, I contacted the salesman who explained that they sell the car as-is. As the vehicle is a 2018, is seems that there should be floor mats. I contacted the Sales Manager, who never returned my call. I have been a loyal customer of Hyundai since 2008 - having owned 3 before this one and I always use the Hyundai service dept so it was a bit disappointing to find the Sales Dept only average at this dealership. I did speak to a gentleman in the Parts Dept who was very helpful. More
It was a wonderful experience. Leon Johnson was our salesman and he is wonderful. I bought 3 vehicles on Friday, June 7 2019. My husband and I have bought 14 cars from Leon. He h Leon Johnson was our salesman and he is wonderful. I bought 3 vehicles on Friday, June 7 2019. My husband and I have bought 14 cars from Leon. He has a fabulous personality and is customer friendly. Ideal is a great place. Many thanks-Celeste Prodemore More
It was excellent customer service!! I would recommend this dealership to anyone and if u go ask for Leon Johnson, he was really helpful and was really knowledgeable about every car I would recommend this dealership to anyone and if u go ask for Leon Johnson, he was really helpful and was really knowledgeable about every car More
I love my car!! Brett, Mike, and Teresa were awesome. Everyone had my best intentions in mind and helped me make the right decision when trading-in my used car for a Brett, Mike, and Teresa were awesome. Everyone had my best intentions in mind and helped me make the right decision when trading-in my used car for a new one. No pressure or hard sales. Brett even helped me put my carseat in my new car. More
Absolutely seamless and enjoyable This car buying experience was beyond 5 star. I'm 20 and everyone worked long past close to find me a good deal that would fit my needs. I'm jetting This car buying experience was beyond 5 star. I'm 20 and everyone worked long past close to find me a good deal that would fit my needs. I'm jetting off the lot in a beautiful car and I can feel good about my ability to pay for it thanks to Leon, Teresa, and both Mike's. More
Love my car! I was extremely happy with my Sales person, Eric Cook, and with the car I bought. Ideal put me in the exact car I wanted on the day I came in. I was extremely happy with my Sales person, Eric Cook, and with the car I bought. Ideal put me in the exact car I wanted on the day I came in. More
Satisfied customer Dan was easy to work with, explained everything clearly and made the car buying process smooth. Treated me well and happy with the car purchase. Dan was easy to work with, explained everything clearly and made the car buying process smooth. Treated me well and happy with the car purchase. More
1st oil change service Called for a appointment they got me in the same day. I was treated with a friendly lady with a smile like we knew each other for years. The Tech got Called for a appointment they got me in the same day. I was treated with a friendly lady with a smile like we knew each other for years. The Tech got me in and out in no time. They even washed the car. Now that’s service. When I picked up the paperwork the young lady thanked me a told me to have a good day. More
A Different Experience For the first time EVER, I had a car salesman who I felt was more concerned with meeting my needs than just unloading a car on another customer. An For the first time EVER, I had a car salesman who I felt was more concerned with meeting my needs than just unloading a car on another customer. And because of that, I feel he perfectly matched me with the car I will love because THIS car checked all of my NEEDS boxes. My salesman, Dan Painter, really listened to my list of necessities and efficiently and personably followed through. Thank you, Dan! More