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Ideal Hyundai Buick GMC

Frederick, MD

4.7
1,635 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,635 reviews

May 06, 2019

Best Customer Service around If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very More

by VikkyC72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Harlow
May 05, 2019

Wonderful service Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attentio More

by eltflannery
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall the names.
May 03, 2019

Fantastic people. Very enjoyable experience. Ken Cooper was my sales person. He was fantastic. Very knowledgeable and a wonderful person. I’ll be back to buy my next vehicle. Awesome truck, a More

by pjamesb
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 02, 2019

New car I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very effic More

by ashleywilson3
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cook
May 02, 2019

Wonderful Everyone was pleasant and very helpful. It was the best experience I've ever had buying a car. Thank you, thank you! I appreciate everyone there! More

by NSHILLIN80
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
May 01, 2019

Good experience Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and More

by BMCCORMICK115
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wagner
April 30, 2019

Happy and satisfie Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made i More

by JC7GUITAR
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Leon Johnson
April 29, 2019

Thanks Dan Painter I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the ca More

by Carolsk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Not customer service I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the More

by CDB.5756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Diaz
April 29, 2019

Excellent service I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments More

by dopey006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty service and parts person , Roberto (Rob) Ocasio
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