Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best Customer Service around If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very clear about their pricing, which also very important. Their customer service manager Marty is truly an asset to their team. More
Wonderful service Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attentio Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attention. More
Fantastic people. Very enjoyable experience. Ken Cooper was my sales person. He was fantastic. Very knowledgeable and a wonderful person. I’ll be back to buy my next vehicle. Awesome truck, a Ken Cooper was my sales person. He was fantastic. Very knowledgeable and a wonderful person. I’ll be back to buy my next vehicle. Awesome truck, and awesome people. More
New car I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very effic I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very efficient. Overall, great experience. More
Wonderful Everyone was pleasant and very helpful. It was the best experience I've ever had buying a car. Thank you, thank you! I appreciate everyone there! Everyone was pleasant and very helpful. It was the best experience I've ever had buying a car. Thank you, thank you! I appreciate everyone there! More
Good experience Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and extremely friendly. More
Happy and satisfie Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made i Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made in my life. More
Thanks Dan Painter I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the ca I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the car online and was one of 3 choices I had made.He answered all my questions and was so patient. He made my decision easier. More
Not customer service I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the technician I want my oil changed and not my tires rotated this time. When I get my car and the bill, the tires have been rotated. Very frustrated and wish there was a closer dealership. More
Excellent service I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments More