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Ide Volkswagen - Service Center

East Rochester, NY

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39 Reviews

39 Reviews of Ide Volkswagen - Service Center

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August 05, 2015

20K tune-up and inspection I lease a 2013 VW Jetta through Dick Ide Volkswagen and the staff there is always wonderful. I absolutely love the shuttle service. They are also wond More

by BadWolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
July 06, 2015

50 K VW tune up Dick Ide VW was a very clean and efficient place to have my car serviced. I'd recommend them to any other VW customer. Thanks. More

by Andy Episcopo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dianetti
June 01, 2015

The BEST Dealership I have ever worked with! Ok, we have all bought cars and have stories to tel about that sometimes very bad experience...Well, IDE is the COMPETE OPPOSITE of that! They are ha More

by WalterColley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alanna Lombardi
May 21, 2015

Helping Our Son Jim patiently explained the cars repairs to our son, reassuring him and giving quality service to the car as well. All in a timely manner. More

by Marianne Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2015

Service! The service adviser, James, was very thorough in speaking to me about the issue in layman's terms. My leased Jetta needed a major repair due to a (ve More

by VW Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 02, 2015

Service. Routine Great job as usual - no problems. Good explanations and carful review of the work that was done. Helpful kind considerate. Will have all of our servic More

by Mfrsurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 18, 2015

warranty issue Jim got me in for service to fix check engine light. Also recommended services that were recommended during visit. Felt confidence in their service More

by weezay13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 16, 2015

Good, quick service! They were able to diagnose the issue in about an hour and ordered parts right away. My car went into the garage within 10 minutes of my scheduled app More

by MRosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 22, 2015

Customer Service JIm and Gary understand customer service. They care, and it shows. They are the reason I stick with Dick Ide Vw, and why I recommend Dick Ide. Of all More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
December 04, 2014

Recent VW Service This Dealership is GREAT! Always a good experience! This is my second Tiguan and both sales and service has been wonderful! I plan on re-leasing ano More

by Walter Colley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti