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Ide Honda - Service Center

Rochester, NY

3.8
122 Reviews

122 Reviews of Ide Honda - Service Center

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March 06, 2021

This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re More

by saratogaborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Stigler, Rich Ide
Nov 20, 2021 -

Ide Honda responded

Hi Saratogaborne, thank you so much for your positive comments about Ide Honda! We are glad to hear that you are enjoying everything we stand for here at Ide Honda!

July 05, 2020

29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an More

by saratogaborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Stigler
March 23, 2020

I had the best experience I ever had at a car dealer. I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and More

by RMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (tech), Melody Gould
March 01, 2020

Service personnel have always been excellent.I went to Service personnel have always been excellent. I went to the Ide Honda dealership for another routine maintenance on my leased vehicle. I had bee More

by jackgilbert660
Recommend Dealer
Yes
Employees Worked With
Rick Damico, Richard Lombardi, Ali Grose
January 31, 2020

Great experience TJ Graham at Ide Honda was awesome!!! Great experience with him on getting my first lease on my brand new Honda civic 2019!! great personality More

by bandujar25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Ali was personable, consultative, detail oriented and explained my repairs in a language that I could understand. I fully trusted his recommendations. It was a pleasure to do business with him. More

by RRS
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Srye, Ali Grose
October 16, 2019

Keep it a Honda at Ide Great , excellent service. Always, prompt and courtious. They make iit easy for you to want to come back when you need them. I wish I was still with More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 24, 2019

All positive I do like this dealership, - it's neat and clean and everyone is busy :) Joe Fantauzzo in particular, apart from being charismatic and handsome, also More

by Silvestre Stallone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico, Joe Fantauzzo
August 01, 2019

poor service Service manager was texting on the phone as I was trying to register my car and myself for a repair Told would take less than 1 hour, was there close More

by joadrianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melody Gould
July 25, 2019

We've got what you need! Hats off to Ide Honda, especially Melinda and Nicky in service, who went above and beyond. We will, we can, and right now is all I heard. No surprise More

by theWizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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