Ide Honda - Service Center

Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!! More

I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda. More

I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return, Milella at Ide. The work is performed timely and professionally. I will certainly return, More

I was very anxious after my accident and immediately I was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the rep was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the repairs and estimates a smooth transition and also handled me as though I were family! I had the opportunity to speak and meet with their Manager,Steve who also walked me to the car to inspect the vehicle repairs. And can’t thank Dale enough for detailing the car as well! God Bless all of you for being so honest,supportive and professional throughout this journey! You deserve all the best and a raise!👍 More

Extremely long wait times and no communication. Being a mom with 2 kids and one car it is extremely difficult to make time to get things taken care of when they are in school. I had to pick my daug Being a mom with 2 kids and one car it is extremely difficult to make time to get things taken care of when they are in school. I had to pick my daughter up from preschool and I was at the dealership for almost 2 hours without any communication that my car did not even get up on to the lift until an hour and a half after my scheduled appointment. More

I knew taking my car to the dealer would cost a lot and it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave me a ride home the first day (I had planned on waiting) and by the second day had the part in by morning and the car fixed by early afternoon. It was not an easy problem either -a computer needed replacement .Thanks Jim Milella for your kind attention and care . More

I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me. Promptly met by Jim Milella, who took care great care of me. More

First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue. I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. Still excess of $600. I told them I would get back to them I bought a genuine Honda part with shipping for $47 online.. A very automotive savvy friend installed it for me in less than an hour and commented that it was a very easy straight forward installation. Rich Ide, you smile and say you want to earn my business, explain that one to me. Not that way.....oh and I have purchased 4 cars from you in the past. More