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Ide Honda
Rochester, NY
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
February 17, 2018
Great experience as a returning customer. The employees here are very friendly and helpful in every step of the process. It was a pleasure to pick up my new Honda after turning in my previousl The employees here are very friendly and helpful in every step of the process. It was a pleasure to pick up my new Honda after turning in my previously leased 2015 Honda Fit LX. The car is convenient for my lifestyle and has a surprisingly large amount of storage space for such a small car. More
by Teamgreengroupies
February 17, 2018
New Honda Fit Deakership was clean, fresh and inviting. Sales Assovciates greeted us and asked if we had questions. No pressure. Rick Damico helped us and gave u Deakership was clean, fresh and inviting. Sales Assovciates greeted us and asked if we had questions. No pressure. Rick Damico helped us and gave us all the information and options on a new Fit and the leasing options. In leasing the car was ready when we arrived and Rick went over all of the settings to et us on our way More
by RichMessinger
Employees Worked With
Rick Damico, Ashley Pierce
February 17, 2018
Quick, Easy, Helpful & Understanding In August 2017, I bought a 2017 Honda HR-V from IDE Honda. Unfortunately, in January 2018, I was involved in an automobile accident which left my HR-V In August 2017, I bought a 2017 Honda HR-V from IDE Honda. Unfortunately, in January 2018, I was involved in an automobile accident which left my HR-V totaled. However, due to the quality & safety features of the HR-V, I walked away without a single injury. Therefore, no hesitation in buying a another HR-V. When I arrived at IDE Honda, Scott was quick to assist and understood my situation, and was very helpful in making sure my new purchase was as quick as possible. Scott was also helpful in walking me through the process of transferring my Honda Care coverage from my 2017 HR-V to my new 2018 HR-V. Thank You, Scott, for understanding and being so helpful through the entire purchase process. I would recommend IDE Honda to anyone who may be looking to buy a Honda vehicle, and already have multiple times. More
by MWKrueger
Employees Worked With
Scott Marinelli
February 17, 2018
Car buying made easy Came in to test drive CR-V. Our salesman, Rick, understood that we wanted to drive their competitor's cars before making a decision and didn't pressu Came in to test drive CR-V. Our salesman, Rick, understood that we wanted to drive their competitor's cars before making a decision and didn't pressure us into anything. We ended up choosing the CR-V and the entire team that we worked with made the financing and decision making simple and quick. Communication via email, text, phone was excellent and appreciated. Definitely recommend. More
by PenfieldCRV
Employees Worked With
Ken Neufeglise, Rick Damico, Jake Anderson
February 17, 2018
The Dream Team!! Where do I begin? Brad Constantino, Reberto Galante and Jake Andersen are truly amazing at what they do! They honestly make one amazing team! I couldn Where do I begin? Brad Constantino, Reberto Galante and Jake Andersen are truly amazing at what they do! They honestly make one amazing team! I couldn’t ask for better customer service, attention to detail and product knowledge! Due to their excellent customer service I felt comfortable and confident in my purchase! Brad, Reberto and Jake, I thank you for making this such an easy, fun and enjoyable experience! I will be going back for years to come! More
by Bhill7966
February 16, 2018
It was a pleasure doing business with this dealership. My salesman Gene was very pleasant and accommodated me throughout my car purchase in every way. This is my second car purchased here and I would defin My salesman Gene was very pleasant and accommodated me throughout my car purchase in every way. This is my second car purchased here and I would definitely by my next car here. More
by Pe7988
Employees Worked With
Ashley Pierce, Gene Ake
February 16, 2018
Great experience with Rick D Kind, Professional, personable, responsive. Best New car review ever! I would recommend him and Jake to all who are looking to buy a new car! P. G Kind, Professional, personable, responsive. Best New car review ever! I would recommend him and Jake to all who are looking to buy a new car! P. G. More
by CRVGal
Employees Worked With
Rick Damico
February 15, 2018
A good salesman in hard to fiind I had purchased a car from Gene Ake in past and I felt like he was a fair and honest guy. My daughter is is a rough spot and needed a car ASAP. I rea I had purchased a car from Gene Ake in past and I felt like he was a fair and honest guy. My daughter is is a rough spot and needed a car ASAP. I reached out to Gene at the other dealership and alas, he was not there and they would not tell me where he went. I looked on Facebook and found him at IDE Honda. Gave him a call and told him the situation. He had several cars ready to show her, she was stressed out, but he made her feel comfortable, got her into a safe and reliable Honda that she could afford and made her laugh all at the same time. Not my first experience with Gene, but it was my first experience with IDE. Friendly, understanding and helpful staff. Thank you guys, I'll be back (unless I have to go looking for Gene again:-) More
by Doris A Green
Employees Worked With
Jake Anderson, Gene Ake
February 15, 2018
Beyond impressed Had such a good experience at Ide working with Will. Also, had a great experience meeting Joe the manager. Both were super respectful and helpful assi Had such a good experience at Ide working with Will. Also, had a great experience meeting Joe the manager. Both were super respectful and helpful assisting me in finding exactly what I needed. More
by HayleyCer
February 15, 2018
Listening to the customer is key!! We have purchased or leased 9 vehicles with IDE over the past few years. As time has passed our needs as a family have changed. Brad has helped us wi We have purchased or leased 9 vehicles with IDE over the past few years. As time has passed our needs as a family have changed. Brad has helped us with the last three vehicles. Brad has been an excellent partner. His primary concern is to make sure we are in the vehicle that is right for us.. He listens and provides direction ensuring we are in the appropriate vehicle. His ability to listen is what sets him apart for the rest. Thank Brad, Again!!! More
by Patrick J.
Employees Worked With
