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Ide Honda
Rochester, NY
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
March 05, 2018
excellent service Joe and Melinda made the purchase of my Honda Civic Type R awesome! Melinda was very pleasant and helpful while going through the process and she made Joe and Melinda made the purchase of my Honda Civic Type R awesome! Melinda was very pleasant and helpful while going through the process and she made sure to show me everything I needed to know about my car. I would highly recommend IDE Honda to anyone. Thank you so much Melinda and Joe, I really appreciate your help!!! More
by Michael J Cellini
March 05, 2018
Excellent experience I have been shopping for a car for quite a long time and did not enjoy the process until I went to Ide Honda. Rick D'Amico did a fabulous job helpin I have been shopping for a car for quite a long time and did not enjoy the process until I went to Ide Honda. Rick D'Amico did a fabulous job helping me make the right choice for me. He was extremely patient with all my questions, knowledgeable, and very personable. The process was seamless. Rick had the car ready for me when I arrived for pick-up. Ken did an awesome job reviewing the finances and paperwork with me, and then a thorough review of my car's features, and I was on my way. It was a complete pleasure. I will recommend Ide Honda to all my friends and family. Thank you Rick for making my experience such a great one!!! and I love the car! More
by JMH123
Employees Worked With
Ken Neufeglise, Rick Damico
March 03, 2018
Great experience Melinda was awesome and such a big help. She helped me with the purchase of my HRV. She got me a great price and a great value for my trade in. This w Melinda was awesome and such a big help. She helped me with the purchase of my HRV. She got me a great price and a great value for my trade in. This was the best experience that I ever had purchasing a new car from being greeted by a Manger at the front door to the gentleman that took my application. THANK YOU IDE HONDA !!!!! More
by Lovinhonda
March 01, 2018
Easy process, no complaints! Al answered my inquiry on a Sunday (his day off) and I had my car on Wednesday! Super customer service. As a single woman it was important to me that Al answered my inquiry on a Sunday (his day off) and I had my car on Wednesday! Super customer service. As a single woman it was important to me that I not feel like I was being taken advantage of or talked down to which has happened to me at other dealerships before. I'm very happy with my whole experience. This was my second time leasing at Dick Ide. More
by Tristen
March 01, 2018
Wonderful people I dealt with Melinda Pagliuso on purchasing my 2018 Honda HRV. She was wonderful. Very informative, pleasant and smiley. Melinda spent a good amou I dealt with Melinda Pagliuso on purchasing my 2018 Honda HRV. She was wonderful. Very informative, pleasant and smiley. Melinda spent a good amount of time showing me all the features of my HRV. Adam Weil the financial manager and Joe Preteroti both came and introduced themselves to me. They also were very pleasant. I enjoyed working with all of them very much. Joyce Russo More
by jrusso321
March 01, 2018
The experience you hope for A good friend referred us to Rick Damico because our 2005 Honda Odyssey died on the way home from work on a Tuesday. Rick met with us on Wednesday and A good friend referred us to Rick Damico because our 2005 Honda Odyssey died on the way home from work on a Tuesday. Rick met with us on Wednesday and listened to our needs, talked to us about different options, and let us make our own decision about a new car. He was efficient without making us feel rushed and very patient about our crazy schedule. We drove our new car home Thursday afternoon and are incredibly pleased with our experience. More
by carguy
Employees Worked With
Ken Neufeglise, Rick Damico, Ashley Pierce
March 01, 2018
Third Times a Charm Once Again :) This was our 3rd car purchase from Dick Ide Honda since 2005 .We have been very pleased with every of aspect of the easy process each time with the w This was our 3rd car purchase from Dick Ide Honda since 2005 .We have been very pleased with every of aspect of the easy process each time with the wonderful caring and knowledge of Leigh Quackenbush that left no stone un-turned to help with our choice to fit our needs. The service after the purchase continues as well always with a friendly welcome in the service department year after year . Therefore as they say " We would love to earn your business " and they have and will continue in the future as well . More
by The Minardos
February 28, 2018
Great Experience Felt I got a good deal and when I was having using my phone GPS with my new Civic Melinda went out of her way to make sure I was comfortable with it. Felt I got a good deal and when I was having using my phone GPS with my new Civic Melinda went out of her way to make sure I was comfortable with it. More
by civic buyer
Employees Worked With
February 28, 2018
Those radio ads aren't kidding I was skeptical hearing Ide Honda's radio ads that stated they made car buying easy and fun. How could it be? Well, they succeeded. The showroom was I was skeptical hearing Ide Honda's radio ads that stated they made car buying easy and fun. How could it be? Well, they succeeded. The showroom was no hassle, they have signs on the vehicles stating if you wanted to talk with someone, go to the welcome desk. We met our salesman, Gene Ake and immediately hit it off. We drove the vehicles we were interested in and let him know we were off to shop around. After a full day of car shopping, we called to set up and appointment for the next day to negotiate. Gene had told us that they don't play games and accept reasonable offers. We decided what our reasonable offer was, presented it and it was accepted. We were in and out in 1.5 hours, even after making it through F&I (which was similarly pleasant). We picked up our van on the next business day. After we got home my husband turned to me and said, "We just found our Honda dealer." (We live in the same town as another Honda dealer, but will travel across town to go to Ide.) More
by Joanne Macek
Employees Worked With
Ashley Pierce, Gene Ake
February 28, 2018
They understood my car buying approach I do a lot of research before test driving a car. I eliminate cars that lack something I want. With Honda, there are 4 possible dealers to buy from I do a lot of research before test driving a car. I eliminate cars that lack something I want. With Honda, there are 4 possible dealers to buy from in the area I normally travel, buying from any one would be convenient. I try to pick out a car that is identical at a couple of dealers so I am comparing apples to apples! This time, it took me 6 months of on and off looking before I decided on a Honda CRV. MPG and reputation of Honda were the deciding factors. I test drove the car at another dealer, so when I arrived at Ide, it was "give me your best price" Ide offered me the lowest price compared to other dealers, no haggling, very easy and my price was lower than the lowest in KBB new cars. Very smooth transaction.. I'm very please with the CRV; first Honda I ever owned. Since picking it up, I'm averaging 28.1 MPG...excellent for a SUV. Thanks Al and Ide! More
by Research Specialist
Employees Worked With
