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Ide Honda
Rochester, NY
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
April 02, 2018
Very pleased I was extremely pleased with my whole car buying experience. Many thanks to Rick Damico and the team for the great deal, friendliness and no hassle ex I was extremely pleased with my whole car buying experience. Many thanks to Rick Damico and the team for the great deal, friendliness and no hassle experience. More
by Webster
Employees Worked With
Roberto Galante, Rick Damico
April 02, 2018
Friendly, low pressure, helpful Leigh was very helpful, low key but informative and made the experience pleasant. There was no pressure, and I feel I received good service. I would Leigh was very helpful, low key but informative and made the experience pleasant. There was no pressure, and I feel I received good service. I would recommend Ide and Leigh to others. More
by Peggy Jaynes
Employees Worked With
March 31, 2018
Best car buying experience ever As seasoned and informed car buyers, we knew how much we were willing to pay. Right off the bat Scott gave us a number that was in our ballpark. Wha As seasoned and informed car buyers, we knew how much we were willing to pay. Right off the bat Scott gave us a number that was in our ballpark. What a pleasant surprise to avoid the back and forth typically associated with car buying. The whole experience was wonderful. More
by Lovemyhonda
Employees Worked With
Scott Marinelli, Ashley Pierce
March 31, 2018
Superb buying experience! Ide Honda is a great place to test drive and buy a new car. Everyone we worked with was courteous and professional. Leigh exemplified excellent cust Ide Honda is a great place to test drive and buy a new car. Everyone we worked with was courteous and professional. Leigh exemplified excellent customer service throughout the entire process from "just looking" to the final review of the features on our new purchase. He was polite, honest, knowledgeable, courteous and respectful. Ashley was also very friendly and helpful in reviewing our options and in the final transaction. We would not hesitate to recommend Ide to anyone looking for a car. It has been our most pleasant auto buying experience to date. . More
by happy_cr-v_owner
March 31, 2018
Relieved to have a good experience I had a poor experience at another dealership so I drove from Victor to Ide to look at the Honda Pilot. Scott made me feel comfortable with the questi I had a poor experience at another dealership so I drove from Victor to Ide to look at the Honda Pilot. Scott made me feel comfortable with the questions I asked and not pressured to just buy a car. He took his time to make sure I found the right one and now I love my new Pilot! I will definitely return to him when my husband needs a new car! More
by Rose
Employees Worked With
Scott Marinelli, Jake Anderson
March 31, 2018
Scott rocks Was digging around looking for a car and a buddy told me to chat with Scott. They didn't have anything I wanted at the time but he said he would keep Was digging around looking for a car and a buddy told me to chat with Scott. They didn't have anything I wanted at the time but he said he would keep his eyes out for me..couple weeks later, score. Great salesmen for sure. More
by Mac
Employees Worked With
Scott Marinelli
March 31, 2018
Great experience at Ide Honda! Purchased 3 vehicles from Leigh Quackenbush. I always have a great experience. It is always easy and fun to buy a car at Ide Honda. Purchased 3 vehicles from Leigh Quackenbush. I always have a great experience. It is always easy and fun to buy a car at Ide Honda. More
by Money123
March 31, 2018
Ide Honda Outstanding Customer Service throughout process! I purchased my new to me ride at Ide. Roberto and Scott helped locate the perfect match for my families needs. This was the best car buying experien I purchased my new to me ride at Ide. Roberto and Scott helped locate the perfect match for my families needs. This was the best car buying experience I have ever had. I highly recommend visiting Ide Honda. I will buy my next vehicle right here. More
by Hondafan
Employees Worked With
Ken Neufeglise, Roberto Galante, Scott Marinelli
March 31, 2018
Very Professional Thank you to Roberto Galante for Helping me purchase my Pilot Touring, LOVE IT! Ide Honda has always been good to me when buying a vehicle. Thank you to Roberto Galante for Helping me purchase my Pilot Touring, LOVE IT! Ide Honda has always been good to me when buying a vehicle. More
by Love My Honda
Employees Worked With
Roberto Galante
March 31, 2018
Honda accord I had a great time working with Scott at ide Honda. They had the last accord coupe instock and he gave me a terrific deal as well as great service. th I had a great time working with Scott at ide Honda. They had the last accord coupe instock and he gave me a terrific deal as well as great service. this is my 3rd car from ide Honda and yet again I had a great experience . More
by Honda Accord
Employees Worked With
Scott Marinelli
