Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Honda
Rochester, NY
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
April 10, 2018
Chris & Rhonda's Experience Leigh was excellent. The IDE family make you feel comfortable and welcomed when you come in. My sales person possesses a very calm, patient and inviti Leigh was excellent. The IDE family make you feel comfortable and welcomed when you come in. My sales person possesses a very calm, patient and inviting disposition. He was never pushy or rushing us along. He listened to what our needs were and pointed us in the right direction. More
by CHRISTOPHER A BALL
April 09, 2018
Leasing a car at Dick Ide It was a pleasure to meet and work with Al Gleichauf in the leasing of a new Honda Civic. It was least amount of time I had spent in getting a new ve It was a pleasure to meet and work with Al Gleichauf in the leasing of a new Honda Civic. It was least amount of time I had spent in getting a new vehicle. More
by Coffee
April 09, 2018
Not much more i can say ...5🌟 experience As i have stated,and with what people will learn is there still is dealerships out there that care,and put customers first over making a buck, Al was As i have stated,and with what people will learn is there still is dealerships out there that care,and put customers first over making a buck, Al was my salesman and my experience would differ from others as i did mine over emails,and text messages. You just need to know what u want and do your research, then let the professional staff at IDE honda work for you, GREAT JOB AND THATS WHY IDE HONDA OF ROCHESTER IS MY 5 🌟 ...... More
by Davenichols0610
Employees Worked With
April 09, 2018
Terrific dealership. Great help from Leigh Quackenbush in buying two cars in the last 9 months. Service department has been 5 star. Great buying experience with both cars. Great help from Leigh Quackenbush in buying two cars in the last 9 months. Service department has been 5 star. Great buying experience with both cars. Loving the new 2018 CRV. More
by D Winn
Employees Worked With
Other Employees :
Ken Neufeglise, Russ Vandewall, Ashley Pierce
April 07, 2018
Comfortable experience Rick help me achieve my goals when purchasing a new Honda HRV. He explains the technology and offered to help me any time I need it. I recommend Ri Rick help me achieve my goals when purchasing a new Honda HRV. He explains the technology and offered to help me any time I need it. I recommend Rick. More
by Joanne
Employees Worked With
Rick Damico
April 06, 2018
Fantastic experience from start to finish...... !!!! This was our second car from the Dick IDE team and our experience was better than the first. We used to shop around but now I know and trust the team This was our second car from the Dick IDE team and our experience was better than the first. We used to shop around but now I know and trust the team (Roberto and Brad) is offering their best price. As far as service goes, my wife just came in for her free oil change yesterday and was in and out under 20 minutes!! Jim in service is a magician. WOW! More
by Randolini
Employees Worked With
Other Employees :
Ken Neufeglise, Roberto Galante
April 04, 2018
All around excellent high-quality service. Every aspect about buying a new car can be frightening. From the moment I met him, Leigh made me feel comfortable, no pressure, a delightful person to Every aspect about buying a new car can be frightening. From the moment I met him, Leigh made me feel comfortable, no pressure, a delightful person to sit and speak with about purchasing a car. My brother, his wife, and my mom and dad, and another brother have been leasing cars from IDE Honda for many years. I highly recommend purchasing or leasing a car from them. More
by Jmps
April 03, 2018
Will be going back Every experience I’ve had at IDE has been fantastic. The last time I was there for a tire rotation, I felt very grateful for the service provided. Sco Every experience I’ve had at IDE has been fantastic. The last time I was there for a tire rotation, I felt very grateful for the service provided. Scott helped me out with my choice car selection and the 2016 CRV fits every need I have. He has remembered past conversations we’ve had and it’s never a hassle to reach out to him if I need anything. I’ve always felt welcomed and am loyal to Ide Honda from my experiences! More
by Mitchford3378
Employees Worked With
Scott Marinelli
April 02, 2018
Wonderful, easy and fair deal Scott Marinelli was terrific and knowledgeable. He was professional and easy to work with. So happy with new Honda CRV! He was patient and just plain Scott Marinelli was terrific and knowledgeable. He was professional and easy to work with. So happy with new Honda CRV! He was patient and just plain nice! ' More
by Noreen A Locke
Employees Worked With
Scott Marinelli
April 02, 2018
Turned a tedious task into a sweet deal! I walked into Ide Honda to check out lease possibilities and was all keyed up about the process. Within the day we negotiated a great deal. Melinda I walked into Ide Honda to check out lease possibilities and was all keyed up about the process. Within the day we negotiated a great deal. Melinda took me from “anxious” to ease immediately. A pleasant, courteous, PATIENT and welcoming demeanor was so helpful. The rest of the team was equally attentive. Smooth dealing with thorough people. More
by Mimsterzoo
