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Ide Honda

Rochester, NY

4.8
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,565 reviews

May 07, 2018

My man Al One of the key reasons we chose your dealership was because of the excellent friendly informative actions that your man Al showed us. We had visite More

by Happytania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Neufeglise
May 06, 2018

Best service advisor! Outstanding service advisor. Courteous, thorough and always professional. He is our reason we keep coming back to Dick Ide. We are a family of Honda l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Galante
May 04, 2018

Smooth and Easy The whole process was very smooth and easy. Rich was able to listen to my needs and wants and provide my with a care I absolutely love. My wife and More

by Blotz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico, Ashley Pierce
May 02, 2018

Lease New 2018 FIT This is our second FIT and our.third with Rick Very good interaction and a great experience Very good Service dept very comfortable and pleasing env More

by RichMessinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico, Ashley Pierce
May 02, 2018

Amazing Experience Walking into the dealership, it is clear that there's a difference in how Ide Honda operates. I felt valued, listened to, and that my experience was i More

by cmason7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Cody Lach
May 02, 2018

Very Satisfied Bought a used Toyota Highlander and I couldn't be happier with the car. The customer service at Ide is amazing and everyone is friendly and helpful. More

by Molls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Ake
April 28, 2018

Ide Honda/Cody Lach Had a good experience with Cody at Ide. He was very friendly, courteous, attentive, and understood exactly what I was looking for. Also, he was very More

by bmerc89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lach
April 26, 2018

Easy! I recently purchased my second Honda Pilot from Dick Ide. Both times the buying experience was enjoyable and simple. We were very pleased with the ser More

by jgalgay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pierce
April 26, 2018

Accommodating and caring Lee was very helpful in determining which car works best for my needs, as well as giving me plenty of different options when deciding on my CRV. More

by Mlarson3454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Quackenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pierce
April 26, 2018

Great and easy new Car buying Experience at Dick Ide Honda My wife and I walked into Dick Ide Honda with the intention of looking for and possibly purchasing a new car. We met up with Cody Lach and helped us w More

by pjd3x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Cody Lach, Gene Ake
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