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Ide Honda

Rochester, NY

4.8
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,565 reviews

June 08, 2018

Great experience Our experience was wonderful in every way. Everybody is extremely friendly and helpful in every way. We would recommend IDE to anybody looking for a g More

by Serey Morton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2018

Good but not Great Overall I had a great sales experience with Cody. He is very knowledgeable, thorough and helpful with the Honda Pilot that I was looking for. He goes More

by Jwhip2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Lach
June 07, 2018

Amazing and impressed My sales man was gene. He was a wonderful guy easy to talk to and very understanding and listens to the customers needs and wants. Working with him an More

by Smiling Shellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Pierce, Gene Ake
June 07, 2018

The dealership was welcoming the staff friendly. I had inquired via the internet about 3 different CRVs at three different dealerships. Al was the first to respond promptly. (The only other one mes More

by DianneD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also worked with the finance dept at the VW dealership- they were professional but I was a little put off when they suggested an insurance company change.
June 04, 2018

First Expereince at Ide Cody made the buying experience relaxing. He was knowledgeable about the CRV we purchased and was patient with all questions we had. He emphasized tha More

by GB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Cody Lach
June 04, 2018

Professional and friendly This was my first time buying from a dealer and Ide Honda made my process easy, friendly, and professional. Cody was extremely helpful, knowledgeable More

by Tim97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Cody Lach
June 02, 2018

Easy Car Buying Great no pressure experience - there was no pushing of warranties or extras I didn't need. I wanted a very specific trim level and color and the deal More

by cd123
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Neufeglise, Ashley Pierce
June 01, 2018

No Pressure Sale Al Gleichauf is a genuinely honest and sincere Salesperson. . He was extremely through and patient . I would definitely recommend Al and Ide Honda t More

by Honda Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Fantastic customer service! This was my second time purchasing a vehicle through Ide and as always, they exceeded my expectations. I purchased a new Honda CRV-EX and worked with More

by stephanie1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Neufeglise
May 26, 2018

Awesome experience!! Brad was a great salesman! Brad was great to work with, very helpful and knowledgeable of the car we purchased.(Cr-V) We went over every car they had More

by kathy1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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