
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience Our experience was wonderful in every way. Everybody is extremely friendly and helpful in every way. We would recommend IDE to anybody looking for a g Our experience was wonderful in every way. Everybody is extremely friendly and helpful in every way. We would recommend IDE to anybody looking for a great deal. More
Good but not Great Overall I had a great sales experience with Cody. He is very knowledgeable, thorough and helpful with the Honda Pilot that I was looking for. He goes Overall I had a great sales experience with Cody. He is very knowledgeable, thorough and helpful with the Honda Pilot that I was looking for. He goes the extra mile to make sure that you don't leave unhappy. I had a few minor scratches with the Pilot that I leased and he made sure that it got taken care of. The only minor incident was when I had to drop off my Pilot so a DVD player could get installed and they provided a loaner vehicle for me while that happened. Upon receiving the loaner vehicle another guest was there inquiring about test driving the loaner vehicle I was to receive. So I was given the option to pick another loaner vehicle which was not a huge deal to me. However when I was told that I had to wait for the other guest to return from the test drive for the dealer plate I was upset by the fact of me having to wait even longer. You would think that a dealership of this magnitude would have more then 1 dealership plate available so a 5-10 minute visit ended up taking 30-35 minutes. More

Amazing and impressed My sales man was gene. He was a wonderful guy easy to talk to and very understanding and listens to the customers needs and wants. Working with him an My sales man was gene. He was a wonderful guy easy to talk to and very understanding and listens to the customers needs and wants. Working with him and his knowledge was so amazing. I would definitely recommend him to friends and family. He found my the suv that suits my needs. More
The dealership was welcoming the staff friendly. I had inquired via the internet about 3 different CRVs at three different dealerships. Al was the first to respond promptly. (The only other one mes I had inquired via the internet about 3 different CRVs at three different dealerships. Al was the first to respond promptly. (The only other one messaged me after I had already made my purchase). The used vehicle I was interested in was located at their associated vw dealership just down the way. When I arrived, I asked to speak with Al, who was busy with another customer. I was invited to wait in the comfortable seating area and offered beverages and snacks ( nice touch Ide). My wait wasn't long and then Al took my nephew and I to the other location. He was friendly and professional and easy to work with- I would have given him a higher rating but he said he had ordered me seat belt extenders, but I have yet to receive them!!!! Follow through is everything! More
First Expereince at Ide Cody made the buying experience relaxing. He was knowledgeable about the CRV we purchased and was patient with all questions we had. He emphasized tha Cody made the buying experience relaxing. He was knowledgeable about the CRV we purchased and was patient with all questions we had. He emphasized that if we had any questions after our purchase not to hesitate to contact him. More
Professional and friendly This was my first time buying from a dealer and Ide Honda made my process easy, friendly, and professional. Cody was extremely helpful, knowledgeable This was my first time buying from a dealer and Ide Honda made my process easy, friendly, and professional. Cody was extremely helpful, knowledgeable and made the whole experience a facile process. Ken was helpful in explaining the financial process and everything needing to be done in that field. Overall my experience with Ide Honda was excellent. More
Easy Car Buying Great no pressure experience - there was no pushing of warranties or extras I didn't need. I wanted a very specific trim level and color and the deal Great no pressure experience - there was no pushing of warranties or extras I didn't need. I wanted a very specific trim level and color and the dealership went out of their way to make sure I got exactly the car I wanted. I would definitely recommend purchasing a car here! More

No Pressure Sale Al Gleichauf is a genuinely honest and sincere Salesperson. . He was extremely through and patient . I would definitely recommend Al and Ide Honda t Al Gleichauf is a genuinely honest and sincere Salesperson. . He was extremely through and patient . I would definitely recommend Al and Ide Honda to all ! More
Fantastic customer service! This was my second time purchasing a vehicle through Ide and as always, they exceeded my expectations. I purchased a new Honda CRV-EX and worked with This was my second time purchasing a vehicle through Ide and as always, they exceeded my expectations. I purchased a new Honda CRV-EX and worked with Will. He was very clear and upfront with me in going over all of the details of the car and I never once felt any pressure. Will's communication with me was excellent and he made sure to keep me in the loop through every step of my car buying process. Ide has a lifetime customer from me due to their consistency in excellent customer service! More
Awesome experience!! Brad was a great salesman! Brad was great to work with, very helpful and knowledgeable of the car we purchased.(Cr-V) We went over every car they had Brad was a great salesman! Brad was great to work with, very helpful and knowledgeable of the car we purchased.(Cr-V) We went over every car they had available until we found the right match for us! I would highly recommend Ide Honda to anyone. More