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Ide Honda
Rochester, NY
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
July 06, 2018
Good experience, BRAD CONSTANTINOPLE. Saw IDE HONDA add in paper,the only one with complete pricing. Brad knowledgeable of the product,no pressure to buy. We knew what we wanted and price. Saw IDE HONDA add in paper,the only one with complete pricing. Brad knowledgeable of the product,no pressure to buy. We knew what we wanted and price. Brad gave us a car to test drive and then we sat down and made the deal. More
by Honda Guy
Employees Worked With
July 06, 2018
A Good Experience I'm very happy with my new car and Brad was quick to locate exactly was I was looking for. The car arrived within a few days and the process felt ver I'm very happy with my new car and Brad was quick to locate exactly was I was looking for. The car arrived within a few days and the process felt very easy. More
by Caitlin
Employees Worked With
July 06, 2018
Brad was extremely helpful and friendly. I was so happy with my purchase. Brad made the experience enjoyable. I would definitely recommend Ide Honda to friends. I would also recommend they go I was so happy with my purchase. Brad made the experience enjoyable. I would definitely recommend Ide Honda to friends. I would also recommend they go to Brad, because of his knowledge. More
by Sharon Frazier 234
Employees Worked With
July 05, 2018
Very easy! We had a great experience at Ide Honda with Rick Damico as our salesperson. It was a very quick and easy process from start to finish. We are extrem We had a great experience at Ide Honda with Rick Damico as our salesperson. It was a very quick and easy process from start to finish. We are extremely happy with our new car! More
by amy18
Employees Worked With
Rick Damico
July 05, 2018
Easy Peasy We knew exactly what we wanted and the price we were willing to pay. Negotiation was easy and car delivered in a few short days. We knew exactly what we wanted and the price we were willing to pay. Negotiation was easy and car delivered in a few short days. More
by eascar
Employees Worked With
July 02, 2018
Customer Service My husband and I have dealt with IDE Honda for years. Our experience is always professional, courteous and easy. We both have positive experiences. My husband and I have dealt with IDE Honda for years. Our experience is always professional, courteous and easy. We both have positive experiences. I will go to IDE again and pass it on to friends and relatives. More
by cstjohn82
July 02, 2018
A great experience They made our choice easy! Scott was incredibly welcoming and helpful in selecting a new car. Ide made the process super easy. We will definitely be They made our choice easy! Scott was incredibly welcoming and helpful in selecting a new car. Ide made the process super easy. We will definitely be back. More
by MikeC
Employees Worked With
Scott Marinelli, Ashley Pierce
July 02, 2018
New Found Friends I recently bought my first car from Ide! I actually ended up leasing the Honda Civic (an AMAZING deal). I went to Roberto first and he really encourag I recently bought my first car from Ide! I actually ended up leasing the Honda Civic (an AMAZING deal). I went to Roberto first and he really encouraged me to pick something safe. He was really fun and didn’t put any pressure on me, but wasn’t afraid to show me that leasing was the best choice for me. Everyone we worked with was amazing, super fun and didn’t put any pressure on me. They made buying my first car an amazing memory, not a chore. Thank you Ide Honda! More
by Cassandra17
Employees Worked With
Roberto Galante, Scott Marinelli, Ashley Pierce
July 02, 2018
Ide made Experience Pleasant I was dreading the ordeal of buying a car. I decided to under duress, the time had come. I did a lot of research and I knew exactly what i wanted, I f I was dreading the ordeal of buying a car. I decided to under duress, the time had come. I did a lot of research and I knew exactly what i wanted, I found the car online and was directed to Ide Honda. I found the customer service people friendly when I arrived, and I had set up an appointment with Al and he met us at the desk. We connected right away, Al's personality was warm and helpful. He made a very stressful situation easy and pleasant. I was a little disappointed when I got my car after it was "dolled up". I thought they could have done a better job. There were still stains on the seats, door and rugs. More
by Carly
Employees Worked With
Other Employees :
I met the manager but I don't see his name and also a man in finance. I liked them both very much.
June 27, 2018
“Stress-free car buying” I am a repeat customer and once again purchasing a car from IDE was a positive experience.. Gene was very accommodating and worked to make the car bu I am a repeat customer and once again purchasing a car from IDE was a positive experience.. Gene was very accommodating and worked to make the car buying process as easy as possible. Purchasing a car can be a nerve wracking experience so I really appreciate Gene’s professionalism and how quickly I was able to drive my new car home. More
by Das721
Employees Worked With
Gene Ake
