
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Stellar Communication and Customer Service IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant a IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant and professional. I chose Ide because I knew of all that they do for our community, but I had put off buying myself a new car because I truly despise the high pressure and condescension that I’ve encountered from salesmen in the past. I was pleasantly surprised by how welcoming, respectful, and personable Roberto and Gerry were, and they made this purchase as easy as possible. There was no hovering, needling, or attempts to upsell. These men listened to what I was looking for, supported my choice of vehicle, and enabled me to move through the buying process without any hesitancy, delays, or frustration. Further, they made clear that their commitment to their customers doesn’t end when the sale is finalized; they demonstrated the integrity, teamwork, and industry knowledge to reassure me that I can come to them at any time with any concerns I may have about my new (used) Honda. I highly recommend Ide Honda, and strongly encourage any prospective buyer to speak with Roberto and Gerry. More

A great experience No pressure here! A very laid back, easy going car buying process. Purchased my daughter’s very first used car here and came back when I was ready fo No pressure here! A very laid back, easy going car buying process. Purchased my daughter’s very first used car here and came back when I was ready for a new vehicle. Will return again. More
Buying a used car Leigh was a phenomenal salesman. He was very kind, professional, and flexible making the sales experience easy and enjoyable. Leigh was very knowled Leigh was a phenomenal salesman. He was very kind, professional, and flexible making the sales experience easy and enjoyable. Leigh was very knowledgeable about the car. I would recommend him to anyone who is looking for a new or used car More
Good experience I liked how I was treated at this dealership when I was looking to buy my first car. I had a good experience and Leigh was a good salesmen. I traded i I liked how I was treated at this dealership when I was looking to buy my first car. I had a good experience and Leigh was a good salesmen. I traded in my old Honda Accord and got a good amount for it. The discussion on the warranty was over the top, the conversation went on too long after we already said no. Ashley was great when it was time to hand over the check, quick and easy process. More
An exhausting experience is made much easier by staff As Toyota owners for many years, this was our first experience with IDE Honda. Both Will Gallier and Scott Marinelli were energetic, thorough, effici As Toyota owners for many years, this was our first experience with IDE Honda. Both Will Gallier and Scott Marinelli were energetic, thorough, efficient, professional and attentive to our interests throughout our shopping experience. Will worked tirelessly on our behalf to see to it that all our requests for information and options were met. He personally produced and explained a variety of models for our consideration, acting quickly to do so on a very warm and busy day. And always with a smile and a friendly/helpful comment or explanation. Being a retired cso with lots of experience in the hiring and personnel arena, I found Scott Marinelli to be an employee who meets the gold standard for any company. He's the one who takes care of the customer's every need, concern and question with patience, expertise and a thoroughly positive attitude . He's the kind of employee who best represents the company. He makes the car shopping experience easier and builds a confident and positive view for the new IDE Honda customer. We arrived late in the day, and Scott stayed with us, patiently taking us through the process as almost everyone else was leaving work for the day. As a former employer of many professionals in my time, I can say with confidence that Scott is an exemplary member of your team. Both Scott and Will delivered on all our needs and expectations. 100%! I would also mention that the boss makes every customer feel like he/she is the only shopper in the store. He has a personal touch that you very seldom experience these days - an exceptional talent. More
Easy, professional experience. Very pleasant and professional car buying experience - kudos to my salesperson Melinda for making it that way and handling things in such a fine manne Very pleasant and professional car buying experience - kudos to my salesperson Melinda for making it that way and handling things in such a fine manner. More

Made a daunting process easy and enjoyable! After 14 years, it was time to say goodbye to my 2004 Honday CRV, and I was dreading it. Went to Ide Honda kind of on a spur of the moment, and couldn After 14 years, it was time to say goodbye to my 2004 Honday CRV, and I was dreading it. Went to Ide Honda kind of on a spur of the moment, and couldn't have been happier. Berto and Brad were so helpful, and made what I thought might be a painful process much easier. They stuck right to my guidelines regarding what I was looking for, and helped me find my new-to-me 2016 CRV! I'm thrilled with my new ride! Brad was super patient (not least of which with the parade of family members that kept tagging along with me), and I would recommend working with him to anyone. Thank you so much, Brad and Berto! More
Great Experience The team at Ide Honda handled my transaction professionally and efficiently. In particular, my salesperson... Cody Lach had the knowledge and interpe The team at Ide Honda handled my transaction professionally and efficiently. In particular, my salesperson... Cody Lach had the knowledge and interpersonal skill set that made me comfortable from the start. Thanks to Ann Ide for making sure I was taken care of throughout the process. More
Great Customer Service Cant say enough about Gerry Lamb he made my car purchase incredible, I ran into some bumps in the road with my trade-in and Gerry smoothed them right Cant say enough about Gerry Lamb he made my car purchase incredible, I ran into some bumps in the road with my trade-in and Gerry smoothed them right out. He listened to what I wanted in a car & helped me find the perfect car . I am a returning customer and I am very satisfied ! IDE Honda is the BEST . More
Great Dealership Beautiful building inside and out, so many customer amenities. Fast and friendly service. Very large selection of vehicles and easy staff to work w Beautiful building inside and out, so many customer amenities. Fast and friendly service. Very large selection of vehicles and easy staff to work with. No high pressure and very helpful. More