Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experience as well as the new Civic. More
ABYSMAL customer service, I should have never accepted the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their follow up and customer care towards the end and after the fact was completely unacceptable. When I inspected the vehicle I found that there was a was an obvious paint chip, and paint burn/scuff marks. The chip was downplayed by sales at the time of purchase. But we were assured it would get brought into service and dealt with. We were told service was flodded at the time so they would "try" to get us in. MONTHS later, and a full winter of weather and the problem hasn't been dealth with. No they just don't answer calls and we sit on hold forever. I'm a bit afraid to bring it in at this point. For worry of bad fix job either due to spite or incompetence... More
I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More
I couldn’t be happier with my decision to use Ide Honda as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step meant. I went in alone, a bit intimated at the thought of making this big decision on my own. I left confident in my decision and now have my ideal car. Thankful for Jasmin’s knowledge and will keep recommending Ide Honda to everyone who needs a car! More
As soon as I walked in I was greeted with smiles! (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me back with an update to let me know what was going on. Absolutely amazing person! Personable, courteous, professional, ALL THE THINGS! Couldn't be happier! More
What a dream it turned out to be. After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard f After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard for customer service, needless to say I did not nor will I ever return to Garber Honda. I absolutely dreaded having to “restart.” Luckily, Ide Honda specifically Brad turned my experience into a pleasant one! There was zero bull being pulled, straight to the point and provide feedback on exactly what I was looking for and within my budget. Brad is knowledgeable, experienced, educated, and genuinely kind, a real people person! All in all the whole experience took 2 hours from when I walked in (a scheduled appointment) to when I picked up my new car. I can’t say enough great things about Brad and the Ide Honda team as a whole. I will recommend Ide Honda to anyone any day! More
I bought a used 2019 Honda CRV from Ide on 2/28/24 and my experience with Jennifer Flammia, my sales agent was fantastic! She was very knowledgeable, responsive and absolutely great to work with. I absolute experience with Jennifer Flammia, my sales agent was fantastic! She was very knowledgeable, responsive and absolutely great to work with. I absolutely love my new to me car and the experience I had with Jenn at Ide. Al Gleichauf was great and super helpful, as well as TJ in finance. I am a very happy customer and love my new to me CRV. More
This was my first time purchasing a vehicle on my own and my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I wo my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I would highly recommend Julian to my family and friends! More
I recently had the pleasure of buying my new Ridgeline from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding serv from Ide Honda and I couldn't be happier with the entire experience. From start to finish, everything went smoothly, thanks to the outstanding service provided by Jennifer Flammia, my salesperson, and Kiersten Herman, the Financial Services Mgr. First and foremost, Jennifer and the staff at the dealership were incredibly friendly and professional. They made me feel welcome from the moment I stepped through the door, and their genuine interest in helping me buy my vehicle was evident throughout the process. The dealership's appraisal process was thorough and fair, ensuring that I received a competitive offer for my trade-in. They took the time to inspect every aspect of my trade-in and provided me with a transparent breakdown of their evaluation. Once we agreed on a price, the paperwork was handled efficiently, with the staff guiding me through each step of the process. They made sure that I understood everything involved and answered all of my questions with patience and clarity. What truly set this dealership apart, however, was their commitment to customer satisfaction. They went above and beyond to ensure that I had a positive experience. Overall, I couldn't be more impressed with the service I received from Jennifer and this dealership. Buying my vehicle was stress-free and straightforward, thanks to their professionalism and dedication to providing top-notch customer service. I would highly recommend them to anyone looking to buy their vehicle without hassle. More
I recently purchased a 2024 Honda Civic Sport from IDE Honda and Juan was terrific throughout the entire process. Being a younger client myself, having a younger sales rep was terrific. I’ve heard that ca Honda and Juan was terrific throughout the entire process. Being a younger client myself, having a younger sales rep was terrific. I’ve heard that car buying can be a hassle sometimes but this experience was very enjoyable and stress free. Juan was very easy to communicate with when it came to gathering documents and setting up appointments. He gave me his phone number so all I had to do what shoot him a quick text if I had a question and I would get an answer within a few hours. Overall I’d give this experience a 11/10 and I’d also like to mention Tj and Kiersten who also assisted me and were terrific at what they do. Thanks IDE! More