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Ide Honda

Rochester, NY

4.8
1,565 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,565 reviews

August 09, 2019

Gerry Lamb and the whole dealership was awesome! Ide Honda is the best. We got our second car from there and our experience was even better than the first. We of course asked for Gerry again since More

by The Kaisers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lombardi
August 01, 2019

poor service Service manager was texting on the phone as I was trying to register my car and myself for a repair Told would take less than 1 hour, was there close More

by joadrianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melody Gould
July 29, 2019

Love my Certified Used Civic I went to IDE Honda looking for a used car. Kiersten Herman went over and above to find me exactly what I wanted in my price range. I love my Civic! More

by Cathy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Fantastic After being a faithful Nissan owner since 1983, I am now driving a 2019 Honda HR-V which I love. Ide Honda sales staff were extremely professional and More

by Debbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One other person in finance who I can't remember his name., Richard Lombardi
July 25, 2019

We've got what you need! Hats off to Ide Honda, especially Melinda and Nicky in service, who went above and beyond. We will, we can, and right now is all I heard. No surprise More

by theWizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Right questions and right answers. Melinda P. established her expertise early in the service process. It seemed like only minutes before she found a car that would meet my needs. 48 hou More

by theWizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Ford Family Bought a Honda My husband and I were in need of upgrading our vehicle to something that would better fit our family and decided on a minivan. We had always purchased More

by Forgione4t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

Penfield High annual Ide car giveaway (Josie Walsh) Thank you Rich Ide and the Ide family for the car. The customer service from Rick and Roberto was nothing less than first class. Thanks for all you More

by Pwalsh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Galante, Rick Damico
July 10, 2019

2016 Honda CRV Working with Al was a pleasure. He was very knowledgeable and answered all my questions about different cars. The process was quick and hassle free wi More

by Frank Reina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Srye
July 07, 2019

Enjoyable lease renewal Really enjoyed renewing my lease with Gerry Lamb at Ide Honda today (7/6/19). Second car I've leased from him. He's welcoming, professional, knowledge More

by AccordSport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Srye
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