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Ide Honda

Rochester, NY

4.8
1,532 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,532 reviews

March 12, 2024

Joe Latus did an awesome job and made buying a car a very easy and stress free experience. Kevin and Deb More

by k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Latus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ide Honda responded

We are very happy to have provided you with such a positive experience! We are glad Joe was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!

March 11, 2024

Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie More

by Ryan Riedel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Latus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ide Honda responded

Ryan Riddle, we are very happy to have provided you with such a positive experience! We are glad Joe was able to help you get you into a car with ease. We are more than happy to assist you if anything else comes up. Take care!

March 11, 2024

This last lease was my 8th one with Ide Honda and by far, the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the nex More

by tschmid57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ide Honda responded

tschmid, we are very happy to have provided you with such a positive experience! We are happy you chose to come to Ide to search for your new ride! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2024

I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! More

by Jahhaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dilg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ide Honda responded

Jahhaus, we are very happy to have provided you with such a positive experience! We are glad Brad was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!

March 10, 2024

ABYSMAL customer service, I should have never accepted the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their More

by Chris
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people, including the manager of the Service Center
Mar 11, 2024 -

Ide Honda responded

Chris, We regret to hear that you had a negative experience with us and thank you for bringing this to our attention. We are sorry for any inconvenience we caused you. We would love to help you with your paint chip. With no last name or information on the car, we cannot reach out to you. Please contact our Sales Manager, Adam Weil at 585-504-0180 or our Service Manager, Mark Frey 585-504-0182 to make this right.

March 08, 2024

As soon as I walked in I was greeted with smiles! (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Blodgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ide Honda responded

Sean, thank you so much for your kind words! We're thrilled to hear that Heather was able to assist you with ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. Have a fantastic day!

March 08, 2024

I couldn’t be happier with my decision to use Ide Honda as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step More

by Mattea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ide Honda responded

Mattea, thank you so much for your kind words! We're thrilled to hear that Jennifer was able to assist you in finding your vehicle with patience and ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience.

March 07, 2024

What a dream it turned out to be. After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard f More

by kristy C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ide Honda responded

Kristy C, we are very happy to have provided you with such a positive experience! We are glad Brad was able to help you get you into a car with ease. We are more than happy to assist you if anything else comes up. Take care!

March 04, 2024

I bought a used 2019 Honda CRV from Ide on 2/28/24 and my experience with Jennifer Flammia, my sales agent was fantastic! She was very knowledgeable, responsive and absolutely great to work with. I absolute More

by Debbie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Ide Honda responded

Debbie S, we are very happy to have provided you with such a positive experience! We are glad Jennifer was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!

March 02, 2024

This was my first time purchasing a vehicle on my own and my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I wo More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Barona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Ide Honda responded

Kathy, thank you for your kind review; we will pass along your comments to the team here at Ide Honda! We are happy to hear that you had such a great experience with Julian! Have a great day!

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