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Ide Honda
Rochester, NY
1,564 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,564 reviews
February 17, 2021
We greatly enjoyed working with Mike Miller at Ide Honda last week, when we purchased a new Honda Fit. His low key and quiet, friendly approach was reassuring and made the process go smoothly, as well as qu last week, when we purchased a new Honda Fit. His low key and quiet, friendly approach was reassuring and made the process go smoothly, as well as quickly. And we were pleased with the excellent trade-in terms for our 2010 Honda Fit (also bought from Ide). Mike took the time to go through the ins and outs of Blue Tooth and Apple play - setting up the phone before we left the lot was very nice. For the price, the 2020 Honda Fit is a superb car, and fit our budget perfectly. More
by gummoe
Employees Worked With
Mike Miller
January 20, 2021
Melinda was a great sales person, she knew us by name after 4 years since our last visit, and we went in and said, this is the deal we want and she got us super close to what we wanted!! after 4 years since our last visit, and we went in and said, this is the deal we want and she got us super close to what we wanted!! More
by Alex
January 16, 2021
I worked with Ty while leasing my new vehicle. He was awesome and very helpful. Great experience and would definitely recommend to friends and family. awesome and very helpful. Great experience and would definitely recommend to friends and family. More
by Lindsay S.
Employees Worked With
Ty Shelton
January 15, 2021
Melinda was great to work with. I cannot say enough about how accommodating she was when I found a small exterior defect after purchase. She handled everything professionally and made life easy for me about how accommodating she was when I found a small exterior defect after purchase. She handled everything professionally and made life easy for me! More
by Jonathan G
Employees Worked With
January 05, 2021
Awesome experience buying a car this week. Great car, well taken care of/great service by sales and finance departments! Thank you TJ and Rich!! well taken care of/great service by sales and finance departments! Thank you TJ and Rich!! More
by mbs
December 27, 2020
Brad was amazing! I won’t ever go to someone else for a car again. He really helped me get out of my other loan for a car that was horrible. He was able to get a great reliable car with basically the same car again. He really helped me get out of my other loan for a car that was horrible. He was able to get a great reliable car with basically the same payment. Everyone should go to him for a car! More
by Destinie
December 27, 2020
I have bought several cars in the past but I have to admit that my experience with TJ far surpassed my other experiences. He spent a lot of time, but very efficiently explaining how to work everything admit that my experience with TJ far surpassed my other experiences. He spent a lot of time, but very efficiently explaining how to work everything in the car and made the transaction very easy and fun. Thank you TJ! More
by Ghoffer
Employees Worked With
December 23, 2020
This was my first car-buying experience on my own and I felt so comfortable and relaxed working with Brad Constantino. He was not pushy and I felt I could sincerely trust him to guide me in the right dire felt so comfortable and relaxed working with Brad Constantino. He was not pushy and I felt I could sincerely trust him to guide me in the right direction. He answered all my questions and had good follow-up. More
by laurie
Employees Worked With
December 22, 2020
Excellent service and trustworthy unlike the lies that you deal with at Garber Honda. The buying experience at Ide Honda was simple and professional. TJ Graham followed up on everything he said he would a you deal with at Garber Honda. The buying experience at Ide Honda was simple and professional. TJ Graham followed up on everything he said he would and earned my business. I recommend Ide Honda. More
by scottrmrz
December 21, 2020
From start to finish this was our best car buying experience, we have had some awful experiences elsewhere in the past but Ide Honda (Brad Constantino) was patient, not pushy at all; let us pace the experience, we have had some awful experiences elsewhere in the past but Ide Honda (Brad Constantino) was patient, not pushy at all; let us pace the process as we asked questions and analyzed our choices, was thorough and completely reasonable to deal with. Brad was very friendly and personable, and changed my perspective from the dread of walking into a dealership to buy a new car into an enjoyable, efficient, stress free process. More
by Bajustice1
Employees Worked With
