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Ide Honda
Rochester, NY
1,564 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,564 reviews
March 19, 2021
Jennifer Flammia was amazing! She was so patient as we identified the car that best fit our needs!! Buying a car has never been so much fun! That is impressive because car shopping or buying can be stress identified the car that best fit our needs!! Buying a car has never been so much fun! That is impressive because car shopping or buying can be stressful! I highly recommend her!!! Ask for Jennifer if you are looking to buy a Honda at IDE!! More
by Duganella
March 18, 2021
Brad Constantino was wonderful to work with while getting my new Honda HRV! Brad made the process simple and stress free! His recommendation as to the type of vehicle that would suit my needs and would stay my new Honda HRV! Brad made the process simple and stress free! His recommendation as to the type of vehicle that would suit my needs and would stay within my price point was spot on! Thanks so much Brad and I WILL be back when it is time for another vehicle! More
by Michael Radell
March 17, 2021
Over many years, fourth vehicle recently purchased from Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very s Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very satisfied with the entire experience including sales, financials, and service. Melinda and Gerry are super people to work with!!! More
by rboerman09
March 17, 2021
I have had my winter and summer tires stored at Ide since they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On e they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On each instance I have made appointments first thing in the morning , and have arrived on time , 7:30 AM . Each time there has been some sort of problem and I have had to wait more than two hours for a job that should have taken a few minutes . This is ridiculous ! Service advisor Jim Milella has been very , very apologetic and done his best to help me . I do not believe it is his fault , he has been very sincere and tried his best to be helpful . Something is very wrong with this system and terribly frustrating , I would not recommend to anyone that they use this service . More
by cmac
Employees Worked With
March 13, 2021
Kevin was great to work with! He was very patient with us and helped us decide between leasing and purchasing. He made the process easy and smooth. We would recommend him! us and helped us decide between leasing and purchasing. He made the process easy and smooth. We would recommend him! More
by nysox00
Employees Worked With
Kevin Renna
March 06, 2021
This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the restored 1991 Civic Hatchback with their Dad (my son). The service department is nothing short of fantastic. Many thanks to Mark Frey, JIm Milella, and Don Stigler... More
by saratogaborne
Employees Worked With
Other Employees :
Don Stigler, Rich Ide
March 03, 2021
I picked up my new Honda HR-V from Brad Constantino at Ide Honda this past Monday. I can’t say enough good things about the whole transaction! Everything from the test drive to making the deal to the deli Ide Honda this past Monday. I can’t say enough good things about the whole transaction! Everything from the test drive to making the deal to the delivery was just as they say in the advertisements – easy, honest and fun! It was exactly just that! I have purchased several cars before from Brad and each time he exceeds my expectations. Brad “gets it” and rather than making the car buying process something to dread, he actually makes it fun. I will also say that he always follows up and anytime I have stopped in the past with questions about other cars I have purchased from him, he is always available to answer any questions I have had. He even offers me coffee while we chat! With him I have found it’s not just about selling cars; it’s about building relationships. Today, where everyone seems to be just a number, this is a refreshing change! I did all the financing paperwork with Will Galliher who explained everything in easy to understand terms and was very friendly through the process. The dealership itself just has a vibe of friendly people and it honestly feels like a small-town dealership from days gone by, although they are far from being a “small” dealership. When you are in the building, people that work there actually say hello to you and smile! One of the best things about Ide is you won’t find any sales consultants attacking you as you exit your car or enter the showroom. You are free to browse on your own and when you have questions, there is always someone friendly to answer anything you can think of. And something also happened to me the day I made the deal on this car – Rich Ide himself made it a point to say hello and thank me for my business! I have never had that happen at any other dealership in years past and I have been buying cars for over 40 years! I love the Hondas I have owned in the past and I cannot see myself not driving a Honda and those Hondas will be purchased from Brad Constantino at Ide Honda! You owe it to yourself to check them out and give them a chance to earn your business! More
by DJL100
February 28, 2021
Good environment and people. Didn’t have too wait too long had my honda in less of 3 days. Very happy with results will recommend 100% I love my honda long had my honda in less of 3 days. Very happy with results will recommend 100% I love my honda More
by barbara
Employees Worked With
Ty Shelton
February 25, 2021
Had a great purchase experience. Mike Miller provided awesome assistance to me. Knowledge and easy to work with. He addressed all my questions and concerns very professionally. Am very happy with my 2017 awesome assistance to me. Knowledge and easy to work with. He addressed all my questions and concerns very professionally. Am very happy with my 2017 CRV. Thank to the finance guy also. Regards. Daniel Lucas More
by Dan
Employees Worked With
Richard Lombardi, Mike Miller
February 20, 2021
We worked with Julian Barona by chance when we called from a different dealership nearby, hoping to test drive a CR-V. We were so lucky to have him as our salesperson. Julian is an extremely genuine and from a different dealership nearby, hoping to test drive a CR-V. We were so lucky to have him as our salesperson. Julian is an extremely genuine and likeable person, and was both knowledgeable and attentive to what we were looking for and why. He went above and beyond for us. I would highly recommend him to a friend or family member. More
by jbb
Employees Worked With
