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Ide Honda
Rochester, NY
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,538 reviews
June 22, 2024
Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda problem we encountered while traveling in the area. Many thanks Jim and IDE Honda More
by wwinzenz
Employees Worked With
June 14, 2024
This was our first time buying through Ide. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. More
by Pamp9969
June 12, 2024
Such a phenomenal experience at IDE Honda dealing with Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you prefer her to deal with you over anyone else in the future. Last but surely not least Mark Frey was quick to take action and ensure the turnaround on the vehicle was quick but at the same time making sure quality work was done to rectify the issue. You can clearly tell he’s been in the business a long time and knows what he’s doing. I highly recommend IDE for all your vehicle needs! More
by Jbackus81
June 11, 2024
I purchased a brand new 2025 Honda Pilot. The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake th The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake that are kind, courteous and ready to work. More
by dandelorm1
June 09, 2024
We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to fini decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased! More
by lovetageesey
June 05, 2024
Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. More
by Erikrut63
May 24, 2024
Very pleased with the experience. Jennifer was great to work with and was very knowledgeable. Jennifer was great to work with and was very knowledgeable. More
by Arossi0401
Employees Worked With
May 21, 2024
Great experience with Joe and Julian. Very helpful with financing and answering all questions. A lot of help from Heather in service as well Very helpful with financing and answering all questions. A lot of help from Heather in service as well More
by mpence61
May 02, 2024
I recently had a great experience leasing a car from Ide Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the w Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the whole process stress-free. I highly recommend Ide Honda to anyone looking for a seamless car leasing experience, and kudos to Jennifer for her outstanding customer service! More
by Ali
Employees Worked With
May 01, 2024
I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me. Promptly met by Jim Milella, who took care great care of me. More
by sturri
Employees Worked With
