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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
December 02, 2021
I wouldn’t consider any other dealership in town. This is the first time I’ve had a pleasurable car buying experience. the first time I’ve had a pleasurable car buying experience. More
by Jarrod.r.walker
Employees Worked With
December 02, 2021
My salesperson Blake was extremely helpful and friendly. I would recommend him to my friends. I would recommend him to my friends. More
by Clarkey1612
Employees Worked With
December 01, 2021
Jennifer was the absolute perfect sales representative for us during a very stressful time. She got me the car I was looking for and went above and beyond to make sure I was happy with everything, and all for us during a very stressful time. She got me the car I was looking for and went above and beyond to make sure I was happy with everything, and all the pieces were in place before I left. Couldn't have asked for a better experience. More
by baileyburritt
Employees Worked With
December 01, 2021
If you're looking to purchase a car, you NEED to use Brad Constantino. I've leased three cars from him over the years, and he is everything you want in a car salesperson. He's not pushy, he listens to your Constantino. I've leased three cars from him over the years, and he is everything you want in a car salesperson. He's not pushy, he listens to your needs and wants, and helps navigate you to a decision that makes sure works for your budget and comfort. I couldn't imagine the car process without Brad ever again. More
by sgage1
Employees Worked With
November 30, 2021
Buying a car couldn't be easier!My wife and I are very Buying a car couldn't be easier! My wife and I are very happy with our purchase. The whole "car buying process" was very smooth and with no complic Buying a car couldn't be easier! My wife and I are very happy with our purchase. The whole "car buying process" was very smooth and with no complications. Leigh guided us through the whole process, clearly explained everything, and helped us get a good deal. We highly recommend IDE Honda and Leigh Quackenbush services to anyone interested in buying a car. Excellent service. More
by edwin.castaing
Employees Worked With
November 30, 2021
The people who work at this dealership are so friendly and so helpful. It was my first time leasing a car and Ty made the process so easy. He made sure I understood the entire process and was available if and so helpful. It was my first time leasing a car and Ty made the process so easy. He made sure I understood the entire process and was available if I had any questions. He even took the time to show me all the features of my car before I drove off! Would 100% recommend Ty and this dealership again! More
by Hannah
Employees Worked With
Ty Shelton
November 28, 2021
I test drove and placed deposit for new CR-V in October and received it a few weeks earlier than originally scheduled, in November. Salesmen was Preston Cone, a top notch guy! Added Honda accessories were and received it a few weeks earlier than originally scheduled, in November. Salesmen was Preston Cone, a top notch guy! Added Honda accessories were correctly installed, and car interior was properly clean. Paperwork was mistake-free. Note about "Wax/Polish/Materials" category charge on new car purchase order: since I had noticed they had used a lot of ArmorAll in interior of their used cars, I requested that they not do that to my new car interior (request was followed); I didn't expect them to perform equivalent treatment under hood to new engine to create "wet shinny" look, but they did, unfortunately. I wiped off harmless excess "wet shiny" coating under hood when I got home, just because I'm picky in that way. If either cosmetic treatment doesn't meet your new car purchase expectations, request that they not be applied before car is prepped. I'm confident your choice will be honored. More
by Scott S.
Employees Worked With
Preston Cone
November 27, 2021
By far the best car dealership around. Brad made the car buying experience so enjoyable and fast. All the horror stories you hear about going to dealerships don't happen at Ide. Being a first time buyer I w buying experience so enjoyable and fast. All the horror stories you hear about going to dealerships don't happen at Ide. Being a first time buyer I was a little nervous but I was in and out with everything taken care of in under 2 hours. I highly recommend this place to anyone looking for a great vehicle and outstanding service. More
by redmotorwings
Employees Worked With
November 27, 2021
Repeat customer here because the service at Ide is always great. Leigh Q. made getting a new Ridgeline easy and fun - and he was very helpful getting all of the accessories I wanted. Thanks Leigh! great. Leigh Q. made getting a new Ridgeline easy and fun - and he was very helpful getting all of the accessories I wanted. Thanks Leigh! More
by Ben
Employees Worked With
November 26, 2021
Kevin was excellent to work with. Initial contact to driving off the lot with our new crv exl. Especially when we changed our decision on configuration so many times. Thank you Kevin and Ide Honda. driving off the lot with our new crv exl. Especially when we changed our decision on configuration so many times. Thank you Kevin and Ide Honda. More
by Buyer
Employees Worked With
Kevin Renna
