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Ide Honda

Rochester, NY

4.8
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,541 reviews

February 10, 2022

Jeremy Vitale was our sales rep. He was very helpful and informative. He answered all of our questions and met all of our needs in a timely manner. We would recommend Jeremy to others who want good serv More

by Rick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Vitale
Feb 26, 2022 -

Ide Honda responded

Rick, we're so glad that we were able to go above and beyond your expectations! It is great to hear that Jeremy was able to provide you with such a great car buying experience here at Ide Honda! Thank you for such a great review , and we hope you have a great day!

February 10, 2022

Working with TJ was an amazing experience. He was kind, professional, and answered all my questions. He genuinely took the time to get to know me and what I was looking for in a new vehicle. By the end, it More

by paigebuzzetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Ide Honda responded

Paige Buzzetti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ide Honda. We are glad to hear you had such a pleasant experience with TJ! Thank you for the review and have a great day!

February 09, 2022

Brad has helped me purchase my past 3 vehicles. He is professional, kind, caring, and he treats me like family. He listens , answers my questions and explains everything to me, I totally trust him. He n More

by Esilda Giarrizzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Ide Honda responded

Esilda Giarrizzo, thank you for your kind review; we are happy to pass along your comments to the team here at Ide Honda! We are pleased to hear that Brad was about to make the car buying experience enjoyable for you! We also think he is the best at what he does! Thank you again for the positive review and have a great day!

February 01, 2022

Preston was very nice and helpful. He made sure I understood the process and he as well helped my parents who don’t speak much English. He answered all of our questions More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Cone
Feb 23, 2022 -

Ide Honda responded

Maria, we really appreciate your feedback! Thank you for letting us know Preston here at Ide Honda was so helpful to you and your parents! Maria, we are very happy we could provide you with a positive experience!

January 29, 2022

Dealing with Jennifer and Ide Honda was an excellent experience. I would highly recommend this dealer and Jennifer. More

by laurencelian7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Ide Honda responded

Hi Laurencelian7! We're so happy we were able to help you out! We think Jenn is pretty excellent as well! We are glad to hear that you had such a great time here at Ide Honda!

January 28, 2022

EXCELLENT RESPONSE - VERY PLEASED! BRAD TOOK VERY GOOD CARE OF US . . . BUYING A HONDA ODYSSEY More

by bobsells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Ide Honda responded

Bobsells, thank you for your kind review; we are happy to pass along your comments to the team here at Ide Honda! We are pleased to hear Brad took good care of you! We hope you are enjoying your new Odyssey! Have a great day!

January 27, 2022

Kevin Rena helped us turn in our lease, found us a new model that matched our needs. In addition he provided us with additional assistance to get our special license plates from dmv. At all times we wer More

by sfoor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Renna
Feb 26, 2022 -

Ide Honda responded

Susan Foor (foor), your satisfaction is our top priority. We are pleased to hear that Kevin was able to provide you with such a great car buying experience! Thank you for taking the time for leaving such a great review!

January 23, 2022

Dealing with Jennifer and Ide Honda was an excellent experience! She actively listened to my lists of needs and wants and helped me to find the perfect Certified used car very quickly. Two days later I More

by Nancy R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Ide Honda responded

Nancy R., your wonderful feedback and rating mean a lot to us. We are glad to hear Jennifer did such an amazing job with helping you get into a certified used car! We think she is pretty amazing as well! We here at Ide Honda hope you are enjoying your new ride! Thank you again for the kind review and have a great day!!

January 03, 2022

It was so easy to turn in my old lease for a new one Great Service! More

by Mdonatuc18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ide Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2021

LEIGH QUACKENBUSH was great! He made this buying process a snap, I've never experienced such simplicity in buying anything of big value until now. I highly recommend Leigh for anyone looking to keep it simp More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Quackenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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