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Ide Honda
Rochester, NY
1,532 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,532 reviews
July 23, 2024
We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A rea thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department (Jim & Nick) has also been absolutely great. Best dealership around! We bought an Odyssey and love it. More
by JoeC
July 18, 2024
While exciting, buying a car is never an easy thing. Jen Flammia was patient with my questions, gave me time to think things over, and made it as painless as possible. We even managed o have a few laugh Jen Flammia was patient with my questions, gave me time to think things over, and made it as painless as possible. We even managed o have a few laughs along the way! My new CRV Hybrid is exactly the car I need to escort me into this new chapter. More
by Finallyquiet
Employees Worked With
July 16, 2024
5-star car buying experience start to finish! Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles! She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol. Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a tag on the car, gave us a concise but thorough orientation to key features and said “go play, meet me back at my desk when you are done!” Jenn got us way more than we expected for our trade and even got the sales manager (Al G) to throw in the ASM, if you know you know. We opted for the cargo mat as well for full floor protection. When it came to delivery day, which oh btw she came in on friday, her day off, to deliver the car so we didn’t have to wait over the wkend, Jenn thought of everything. I liken it to being a highly rated uber driver who provides complimentary amenities to their clients or being an airbnb superhost. She had replacement velcro for our ezpass and a bottle opener on the keyfob - know your customer!! Business manager (Gerry) was great too. Got us a discount on no-deductible 6 year bumper-bumper extension and 7 years tire/wheel package from date of purchase. Total peace of mind at a reasonable price! More
by wes.vyverberg
July 02, 2024
Blake was extremely knowledgeable and professional… I was very happy with my trade in and deal on my 2021 Accord. Blake went above and beyond when he called me on his day off and arranged for me to retrieve very happy with my trade in and deal on my 2021 Accord. Blake went above and beyond when he called me on his day off and arranged for me to retrieve an item I forgot in my trade the very next day. No pressure or anxiety through the entire process… would highly recommend Blake and IDE Honda More
by gonzo62
June 22, 2024
Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda problem we encountered while traveling in the area. Many thanks Jim and IDE Honda More
by wwinzenz
Employees Worked With
June 14, 2024
This was our first time buying through Ide. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. More
by Pamp9969
June 12, 2024
Such a phenomenal experience at IDE Honda dealing with Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you prefer her to deal with you over anyone else in the future. Last but surely not least Mark Frey was quick to take action and ensure the turnaround on the vehicle was quick but at the same time making sure quality work was done to rectify the issue. You can clearly tell he’s been in the business a long time and knows what he’s doing. I highly recommend IDE for all your vehicle needs! More
by Jbackus81
June 11, 2024
I purchased a brand new 2025 Honda Pilot. The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake th The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake that are kind, courteous and ready to work. More
by dandelorm1
June 09, 2024
We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to fini decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased! More
by lovetageesey
June 05, 2024
Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. More
by Erikrut63
