Ide Honda

Jennifer was awesome at IDE - she makes the experience fun, fast and convenient. Love my ride at IDE each and every time now for years. fun, fast and convenient. Love my ride at IDE each and every time now for years. More

Kevin was very pleasant and professional to work with from the moment we walked in to the completion of our purchase. When it's time to purchase another care, we will come back to Ide and ask for Kevin - from the moment we walked in to the completion of our purchase. When it's time to purchase another care, we will come back to Ide and ask for Kevin - many thanks!! More

Checking car in was quick and easy. Picking car up was less than par. After quickly processing the $1300.00 payment I was handed my keys and waved off to go find it. Five workers sit Picking car up was less than par. After quickly processing the $1300.00 payment I was handed my keys and waved off to go find it. Five workers sitting around. No one could pull it up. I found it blocked in. I had to go back to the same five workers sitting around to ask for assistance in moving the car blocking mine in so I could leave. It seemed a lot to ask, but again they processed the payment very efficiently. Customer service is everything. Greet customer with a smile. Pull the car up after the service has been paid for. If you have five workers sitting around walk the customer to their car. Take the paper out that was protecting the floor mat……… More

My family and I have always purchased our Honda vehicles from Ide Honda. As always Brad Constantino and Adam Weil were Amazing... They always take great care of our family and deliver "Exceptional" servic from Ide Honda. As always Brad Constantino and Adam Weil were Amazing... They always take great care of our family and deliver "Exceptional" service. We will never purchase another vehicle from anywhere else. Brad ALWAYS goes above and beyond.... Brad Constantino's superior expertise certainly represents why he is a Huge asset to Ide Honda. I LOVE my new Honda..!!! More

I worked with Joe. Had an ongoing pressure light on even after I purchased a new, expensive tire through him. Light remained on. Stated he could not resolve my issue. M Had an ongoing pressure light on even after I purchased a new, expensive tire through him. Light remained on. Stated he could not resolve my issue. My brother-in-law suggested I rotate my two back tires to the front, reset my pressure light and the problem was resolved. Felt not cared about. More

Buying a car was NOT a daunting task when I dealt with Jennifer Flammia at Ide Honda in Penfield, NY. In fact , the whole experience was fun and pleasurable. I'm not sure many people can say that about b Jennifer Flammia at Ide Honda in Penfield, NY. In fact , the whole experience was fun and pleasurable. I'm not sure many people can say that about buying a used car!!!! Jennifer was extremely helpful to me when I really needed help. After a car accident, I didn't have much time to replace my vehicle as a busy mom of two young children with a full time job. In fact, Jennifer stayed an hour late past her shift to accommodate meeting my husband to show him the prospective Honda Odyssey van and our payment options. Jennifer took her time with us and was available by text, e-mail and phone on a moment's notice for all of our questions. Even when the sale was done, she was available and open to my questions and followed up a few times to make sure everything was going well and to make sure I was satisfied with the purchase. Jennifer took her time in showing me the key features of the new van and hooked my phone up to an app to help me with the rest. I received red carpet service from a family owned dealership and that is exactly what I received, FAMILY TREATMENT. Even the receptionist was super nice and had her little dog with her to greet the customers. Thank you Jennifer and Ide Honda for your pleasurable used car purchase of my 2019 Honda Odyssey! We will be back for our next car purchase! More

So easy working with Jennifer! Leased 5 or 6 Honda Civics in the past from another dealership. I was unable to negotiate with them this last time and walked out the door. I walked Leased 5 or 6 Honda Civics in the past from another dealership. I was unable to negotiate with them this last time and walked out the door. I walked into Ide, met Jen, told her what I was looking for and where I wanted to be. An hour later the deal was done and my requests were met. Jen was not only knowledgeable and efficient but fun to work with due to her easy going personality. More

Picked up my 2022 new lease HRV March 24th. Love it, very happy with everything. Jennifer Flammia was great, she exsplained all the things about the car and the lease payments, very happy with Love it, very happy with everything. Jennifer Flammia was great, she exsplained all the things about the car and the lease payments, very happy with her and Ide Honda. More

I came in with my son to purchase his first car. We worked with Brad Constantino and could not have been any happier. He was very knowledgeable and easy to work with. Everything was seamless. He too We worked with Brad Constantino and could not have been any happier. He was very knowledgeable and easy to work with. Everything was seamless. He took time to go through every detail of the car, which was very helpful. Some people dread the car buying process, but not with Brad. I would highly recommend him. More

Once again Brad Constantino has exceeded my expectations. This is the third time I have leased a car through him. He is easy to work with, makes the experience almost stress free, is respectful and has a go This is the third time I have leased a car through him. He is easy to work with, makes the experience almost stress free, is respectful and has a good sense of humor. I went in this time when my lease was up not really sure I wanted another Honda, but Brad showed me a great option for my needs. He even went that extra mile and personally made some changes so that I could reach the hatch door to close it! I highly recommend this dealership and this particular salesperson. You will get great service here! More