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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
August 30, 2022
Ty at Ide is the best! ! He worked so diligently to help me find what I was looking for! He was so honest and truly helpful. Normally I don’t like looking for a new car beca ! He worked so diligently to help me find what I was looking for! He was so honest and truly helpful. Normally I don’t like looking for a new car because some sales reps are too pushy or disingenuous but not Ty! He let me go at my own pace, kept my needs in kind and was very genuine! Truly a great addition to the Ide team! More
by MaKaila
Employees Worked With
Ty Shelton
August 30, 2022
Recently, while searching for my possible next car, I stopped in at IDE Honda. Jeremy Vitale assisted me. He was patient, knowledgeable, and did not make me feel pressured in any way. An overall great e stopped in at IDE Honda. Jeremy Vitale assisted me. He was patient, knowledgeable, and did not make me feel pressured in any way. An overall great experience due to exceptional customer service. More
by Mikeaoliver33
Employees Worked With
Jeremy Vitale
August 30, 2022
Blake took the time to get to know me and what I need in car. He was never pushy and very responsive. I'll be getting all my cars from Blake! car. He was never pushy and very responsive. I'll be getting all my cars from Blake! More
by mkate
Employees Worked With
August 29, 2022
After having an unfortunate experience with a competitive company, I visited Ide Honda and met Leigh Quackenbush. I was amazed at how easy it was working with Honda and drove away in my first leased Accord. company, I visited Ide Honda and met Leigh Quackenbush. I was amazed at how easy it was working with Honda and drove away in my first leased Accord. When I returned at lease end, Leigh put me in a second Accord which I absolutely loved. Toward the end of the second Accord lease, I fell in love with the CR-V and Leigh worked a deal with me that I couldn't turn down. After 2.5 years, I found the CR-V was the most comfortable, practical auto I have ever driven. I recently took the keys for my second CR-V and left the dealership thinking I had died and gone to heaven. I can't say enough for Honda and Leigh. The integrity and professionalism are second to none. I only have one auto dealership and one sales Rep. that I will ever work with More
by cbel25
Employees Worked With
August 29, 2022
Recently, I needed to replace my car. Relatives strongly recommended Ide Honda and Leigh Quackenbush. I don't especially enjoy car shopping, but he made it easy. I would buy from Leigh ag Relatives strongly recommended Ide Honda and Leigh Quackenbush. I don't especially enjoy car shopping, but he made it easy. I would buy from Leigh again. More
by Eaglesbyte
Employees Worked With
August 29, 2022
I choose this dealership because of local family ownership. Along with that they have a great staff to interface with. I even told Preston at the time we made the deal that he had done a great job. ownership. Along with that they have a great staff to interface with. I even told Preston at the time we made the deal that he had done a great job. More
by Bob E
Employees Worked With
Preston Cone
August 29, 2022
Preston was terrific! He was very helpful picking out a car and helping with a test drive. He was extremely knowledgeable about the Passport and stayed in touch with me du He was very helpful picking out a car and helping with a test drive. He was extremely knowledgeable about the Passport and stayed in touch with me during the waiting time for delivery. He also went through all the features of the car. More
by pmorreale
Employees Worked With
Preston Cone
August 27, 2022
I just bought a 2022 Pilot from Brad and I couldn’t be happier with the service! He answered all of my questions and was able to get me the best possible price and the car that I wanted with the limited a happier with the service! He answered all of my questions and was able to get me the best possible price and the car that I wanted with the limited availability. Brad kept in contact with me and let me know exactly what was going on with my car!! It was a seamless transaction with zero worries!!! I will definitely be using Brad in the future and will send people to him that are looking for a Honda!! More
by mea6836
Employees Worked With
August 23, 2022
TJ Graham is friendly, & approachable. He is patient with customer questions to compare vehicle options & knowledgeable of the differences to support making the best decision for our need. He is patient with customer questions to compare vehicle options & knowledgeable of the differences to support making the best decision for our need. We appreciated his understanding of balancing the hopes & needs of a young adult together with the parent’s needs. We’d recommend him to others when looking to purchase a vehicle. More
by MKP
Employees Worked With
