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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
September 02, 2022
Everything was fantastic . Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. Car is phenomenal. Malinda was great . This is excellent dealership. Highly recommend. More
by alexpiterman9
Employees Worked With
Other Employees :
Joe Fantauzzo, Jorge Oropeza, Chris Boccheciamp
September 01, 2022
I couldn’t be happier with my car buying experience. I was very leery going into all of this as my last experience at a different dealership was very negative. But as soon as I meet Jeremy Vitale, I kne I was very leery going into all of this as my last experience at a different dealership was very negative. But as soon as I meet Jeremy Vitale, I knew I was in good hands. He is knowledgeable, easy going, informative and helpful. He anticipated questions I didn’t even know I had!!! We were able to narrow down two used cars to choose between for my 16 year old. I had both of the Carfax reports immediately available and we compared the cars feature by feature to make sure we had just the right one!! Not only do I recommend IDE…I STRONGLY recommend Jeremy!!!! More
by maureend
Employees Worked With
Jeremy Vitale
September 01, 2022
Ide has the best customer service, from the sales team to the service team. Everyone is always very helpful and knowledgeable! the service team. Everyone is always very helpful and knowledgeable! More
by kleugemors
August 31, 2022
I was fortunate enought to be referred to Brad Constantino when searching for a vehicle. He was extremely knowledgeable, efficient and patient while seamlessly guiding me through the process. Y Constantino when searching for a vehicle. He was extremely knowledgeable, efficient and patient while seamlessly guiding me through the process. You have an extremely valuable asset in Brad. I hope you know how lucky you are to have him on your team Thanks IDE and way to go Brad! More
by ldacquisto60
Employees Worked With
August 31, 2022
I had my civic for 10 years and walked into the dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and dealership nervous beyond belief. Jennifer welcomed me with an upbeat, fun, and down to earth personality. Needless to say, I found my dream car, and IDE has my business for life. 10/10 recommend!! More
by ginamarie9736
Employees Worked With
August 31, 2022
We are so happy with our experience with IDE Honda. Our salesman Leigh Quackenbush did an outstanding job making our experience with purchaseing our Honda smooth and hassle free. Thank you Leigh. Our salesman Leigh Quackenbush did an outstanding job making our experience with purchaseing our Honda smooth and hassle free. Thank you Leigh. More
by v.whitnum
August 30, 2022
The way Jeremy assisted me through the title issue I was having really made me smile in the end. He gave a genuine sense of caring going above and beyond investing his personal time and displayed transparen having really made me smile in the end. He gave a genuine sense of caring going above and beyond investing his personal time and displayed transparency thru the entire process, This was not expected and set the bar really high for other reps and dealerships. I look forward to working with him again soon when my husband is ready to buy. I have a new found loyalty for him and the dealership More
by Mgl
Employees Worked With
Jeremy Vitale
August 30, 2022
Salesman Jeremy Vitale assisted me in my car buying process. He was very attentive and informative, making the process seamless and stress free. Highly recommending him to friends and family. This kind process. He was very attentive and informative, making the process seamless and stress free. Highly recommending him to friends and family. This kind of service is why I will always return to Dick Ide for car purchasing and service. Thanks Jeremy. More
by Megan Vadnais
Employees Worked With
Jeremy Vitale
