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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
September 20, 2022
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend. More
by Huss54321
Employees Worked With
September 19, 2022
Purchased a new Honda Accord from Dick IDE. Very satisfied with the whole process. Would certainly recommend. Very satisfied with the whole process. Would certainly recommend. More
by M Marshall
September 16, 2022
The people who work Ide are amazing and I always have excellent experiences for service and sales. excellent experiences for service and sales. More
by tg1bma
September 15, 2022
Continued Great Service at Ide Honda this morning. I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of c I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of customer service, helpful, kind and always willing to listen. I am grateful to have this facility available to service my car. Thank you. More
by KV
Employees Worked With
September 12, 2022
Jennifer was a pleasure to work with extremely knowledgeable and always very outgoing and pleasant did a great job and look forward with working with her again knowledgeable and always very outgoing and pleasant did a great job and look forward with working with her again More
by John k
Employees Worked With
September 12, 2022
Love our new CR-V. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide. More
by johnpalvino
Employees Worked With
September 08, 2022
Jennifer provided a stress free, informative, and no pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is pressure purchasing experience. She was even able to entertain our 2 year old on our first visit! If you know what the usual car buying experience is like at “volume dealers,” I’d highly recommend stopping in at Ide. Easiest transaction our family has had with no headaches or unanswered questions. Thank you Jennifer and Ide! More
by MAdams223
Employees Worked With
September 07, 2022
I have had wonderful experiences at Ide. I just leased my second vehicle with Ide. Julian, the sales person that helped me is very knowledgeable, straight to the point and very friendly. A I just leased my second vehicle with Ide. Julian, the sales person that helped me is very knowledgeable, straight to the point and very friendly. Any questions that I had that he didn’t know the answer to were found out very quickly. Julian goes above and beyond in his service and caring for meeting the needs of customers. I highly recommend visiting if you are in the market. More
by camarata.ck1
September 02, 2022
Melinda was very attentive to details and replied to our conversations with the perfect amount of urgency I needed. She was knowledgeable, fair, and helpful. Car buying is so odd right now it was comforting conversations with the perfect amount of urgency I needed. She was knowledgeable, fair, and helpful. Car buying is so odd right now it was comforting having her to help me through it and understand the nuances of the landscape better than just researching it online. More
by Adamcamson
Employees Worked With
