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Ide Honda
Rochester, NY
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,541 reviews
November 21, 2022
Very easy to work with. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process. No pressure sales. Interacted very well with our children and made us feel extremely comfortable through the car buying process. More
by Kdubash
October 28, 2022
I went to a few dealerships before landing at Ide. I was so fortunate to be hooked up with Melinda. She was unlike all the other sales people I had encountered that were very up front that they didn't I was so fortunate to be hooked up with Melinda. She was unlike all the other sales people I had encountered that were very up front that they didn't care if they sold a care or not. They made it clear my buisness made no impact. They were cocky and had very little knowledge about the cars I was interested in. Meeting Melinda was like having coffee with a friend. I felt like I had known her forever. She was soft spoken, kind and truly seemed to care if she gained my business. She didn't feed me any of the typical car salesmen lines. She was pleasurable and easy to work with. She showed me how to work my new car-taught me everything I needed to know. And when I had questions a few days later, she was easy to contact and very receptive to helping me. I left my airpods in my previous car. She found them, and kept them safe. She made it clear she would be available for anything I needed. I left with a sense of importance. A truly wonderful experience for someone who had to buy her first car on her own!! More
by Ksousou
Employees Worked With
October 27, 2022
I just purchased a 3 year old Honda CR-V from Ide Honda. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process. This was my first experience working with the dealership and the salesperson Jennifer Flammia was very helpful throughout the process. More
by John F
Employees Worked With
October 21, 2022
This is my 3rd vehicle from Ide Honda. It has always been a great experience. Melinda is been a wonderful sales rep not only during the purchase but throughout the life of the lease. I It has always been a great experience. Melinda is been a wonderful sales rep not only during the purchase but throughout the life of the lease. I have also had great experiences with the service department. More
by Stevetedesco5
October 19, 2022
I recently purchased from Ide Honda and worked with Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and w Kevin Renna. He was an absolute pleasure to work with. He wasn’t pushy and made it a great experience. We will work with Kevin going forward and would highly recommend working with him. More
by Gina
Employees Worked With
Kevin Renna
October 17, 2022
We have worked with Jennifer several times and have always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free! always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free! More
by Philnaj
Employees Worked With
October 13, 2022
Jenn is definitely a 5 Star Employee, I do not look forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good ha forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good hands. Someone listening and looking out for me. Thank you Jennifer. Love, love my 2022 CR-V Hybrid. I am very fortunate to own one, thanks to your alertness. Thank you, More
by krh
Employees Worked With
October 02, 2022
Extremely helpful. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again. More
by Jimcarson85
October 01, 2022
Ide surely knows how to treat their customers right! !! TJ is a gem!!!! Loved my buying experience :) !! TJ is a gem!!!! Loved my buying experience :) More
by vjl
September 21, 2022
Best Honda dealer there is hands down! I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actuall I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actually care about their customers and making sure they are driving away happy and safe! I won't ever go anywhere else! More
by Patti
