Ide Honda

When I walked into the dealership I had no idea what my credit was like and wasn't sure if I would be approved for a lease. I wanted to know if I would be accepted before I went for a test drive. I didn't credit was like and wasn't sure if I would be approved for a lease. I wanted to know if I would be accepted before I went for a test drive. I didn't want to get my hopes up and then find out I wouldn't be approved. I explained this to John and he agreed to go about the process the way I wanted to. So unlike every other pushy car salesmen I had encountered. He kept everything very professional but was also able to connect with me on a personal level by swapping stories with me about our favorite band! When it came time to sign all the papers and drive my new car off the lot we ran into a little problem. At first, it looked like I wasn't going to be able to, but John did whatever he could to make sure I got to leave with the car - on the same day I went in to see if I could get one! He commented to me that no one is able to leave the dealership with a new car the same day they walk in to buy it - but he was able to do that for me! The whole process - from when I first walked in the door to when I drove the car off the lot - was only a matter of hours. I appreciated that so much. I happened to run into John last night and he immediately recognized me and I commented to him about a problem I was having with my car and he told me to give him a call and he would try to help me out. Helping out a customer months after he completed his job is VERY commendable...and proves what a great salesmen he is! After my experience with Dick Ide, John and the Honda Corporation I have no desire to get any other brand of car from any other dealership. I'm sold on Dick Ide and Honda for life! More

HORRIBLE experience. First, I had to wait 7 weeks for my vehicle. In those 7 weeks, I visited other Honda dealerships who claimed they could get my vehicle in 1 week. Also, other dealerships were at least w vehicle. In those 7 weeks, I visited other Honda dealerships who claimed they could get my vehicle in 1 week. Also, other dealerships were at least willing to negotiate price and accessories with me. Dick Ide would not even consider negotiating, and YELLED at me saying he is going to sell my vehicle to someone else. That's fine, I do not want to support a dealership with such rude and unprofessional customer service. Do NOT purchase from Dick Ide! More

I've never got an itemized receipt for a brand new 2007 Accord I purchased from them. When I called them and requested an itemized receipt I was told they will mail it to me next day. But they never did! I Accord I purchased from them. When I called them and requested an itemized receipt I was told they will mail it to me next day. But they never did! I had to keep calling them and bugging them and 3 weeks after that it turned out that I was overcharged by $1186.92! I am currently waiting for that money to come and I didn't get an apology either! Don't buy a car from them. And if you do (or did) request an itemized receipt. More

I had bought my Honda Prelude at another Local Dealership but took my car here to have it serviced for the first time. I was sure i had a faulty Transmission after 64,000 miles. It was slippy and consequent but took my car here to have it serviced for the first time. I was sure i had a faulty Transmission after 64,000 miles. It was slippy and consequently the check engine light had come on. <br><br>They fit me in before the weekend and diagnosed it in less than 24 hours after i had dropped it off. They told me that my transmission was done and i needed a new one as the gear ratio had gone by the wayside and it was so longer catching when shifting. Also each and every shift had become harder and a longer delay.<br><br>Now this is why i will bring my car here for the rest of its life... He said that the warranty had expired which i knew, and that it was about a $4000 expense. However, i was not going to have to pay for any of it. He mentioned it being a unique circumstance with the prelude auto and that they would be able to push it through at NO COST to me. <br><br>So here i am ONLY a week later from the day i dropped it off with a new transmission for NO COST. No diagnostic and no labor costs. I bank on it that if i had taken it where i had bought the car i would be out $4000 right now and it wouldnt be done. <br><br>This was by far my best experience with any service department ever. <br><br>Thank you Dick IDE! More