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Ide Honda

Rochester, NY

4.8
1,532 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,532 reviews

February 08, 2011

Jim Millella is a true professional. He is very knowledgeable and always offers honest opinions. He is one of the main reasons I have my service done by Dick Ide Honda. Jim has made me feel very co More

by tduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Millella
February 08, 2011

I have been a Dick Ide Honda customer for 20 years, owning (still) a 1991 Civic Hatchback (now a restored showpiece) and a 2002 Civic Coupe. I now also bring my wife's 2000 Voyager (even though it's n More

by 91bluecivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Milella, Don Stigler, Mark Frey
February 08, 2011

I had gone to other places to look at other cars and came back to Dick Ide because of the Customer service and the friendliness. Brad was fantastic, he knew everything about the cars and explained them in t More

by tlukasi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
February 02, 2011

I have had a nightmare of an experience with DickIde. I leased a 2011 Honda Accord and the car has been the most unreliable car I have ever owned. The car blew a fuse the first week I had it. The second we More

by Tl1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
January 13, 2011

My experience was by far one of the best car experiences ever. I'm extremely busy and I had to get rid of my "other" lease asap. I called up and gave them 5 parameters of what I needed. I said I will be More

by amandadevito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Weil
December 02, 2010

In the past I have worked with different agents at Dick Ide Service and have not always been happy with the customer service. But every time I've worked with Jim Milella I have been very pleased. Now I o More

by Julie Renica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Milella
November 23, 2010

I would like to express my gratitude with the quality of service and genuine character of your associates Ajia Cherry in conduct with customers. The environment of how you conduct business, by far attrac More

by yosef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ajia Cherry
November 19, 2010

NEVER purchase a vehicle from this dealership. I was in the market for a new Honda Accord. Dick Ide Honda had the car (2010 Honda Accord EX) I wanted and quoted me $3000.00 over dealer's invoice during a More

by ranimals
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy G, Mark Mcaffery, Roberto Gallente
November 03, 2010

When I walked into the dealership I had no idea what my credit was like and wasn't sure if I would be approved for a lease. I wanted to know if I would be accepted before I went for a test drive. I didn't More

by dmlover212000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F.
June 19, 2007

HORRIBLE experience. First, I had to wait 7 weeks for my vehicle. In those 7 weeks, I visited other Honda dealerships who claimed they could get my vehicle in 1 week. Also, other dealerships were at least w More

by diana5879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, Bob
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