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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

February 11, 2011

Brad was very professional and patient throughout the entire process. He worked tirelessly to match us up with the honda model that best met our needs. I'm a very demanding buyer and Brad spent a lot of More

by racon2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
February 11, 2011

I have been bringing my Hondas to Dick Ide for over 15 years because I like their Service Department. I started with Mark Frey as a Service Rep and moved to Jim Milella when Mark became Manager. I am ve More

by mkmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jum Milella
February 10, 2011

I have worked with Jim Millela for over 10 years. I find him to be honest, trustworthy and very knowledgeable. He provides great service advice every time I bring my car in. I have recommended Jim to othe More

by jrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Millela
February 10, 2011

I had not purchased a new car since 2002, and have never purchased a new car on my own. So needless to say I was extremely nervous about the whole process. Leigh Quackenbush was not only super nice but h More

by valwking63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leigh Quackenbush
February 10, 2011

This was the best car purchasing experience I ever had. I got a Honda 4 wheeldrive Crosstour-simply a great car. Rick Damico, my salesman, was friendly, wonderful to work with and very professional. He liste More

by SarahJane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
February 09, 2011

I believe Ken was very thorough in explaining about the car that I leased from him. He gave some good information about the Honda product. I have owned a few other Honda vehicles in the past and have alw More

by cfabiano3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Strimple
February 09, 2011

We had all the information that we needed before going to the dealership to lease a new 2011 Honda Civic. The offer that was presented in both newspaper and website advertising was accurate and upheld at th More

by ljbertrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Strimple
February 09, 2011

Rick Damico and everyone over at Dick Ide were extremely helpful and friendly. Customer service extends to even after purchasing the vehicle. A post-purchase New Owner Clinic was incredibly informative an More

by giucapezzu13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
February 09, 2011

I gave this dealership a great rating ,because it was by far the best buying experience I ever had,it was a very relaxing ,Rick Damico was sharp and did things in a timely fashion,it was the best delivery , More

by tonyv2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICK DAMICO
February 09, 2011

Wonderful Sales Experience. Nick answered any and all questions. Nick led us through the entire sales experience from the initial walk-in through purchase. We were shown a number of cars and test drove More

by skoog36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Weis