Ide Honda

We had all the information that we needed before going to the dealership to lease a new 2011 Honda Civic. The offer that was presented in both newspaper and website advertising was accurate and upheld at th the dealership to lease a new 2011 Honda Civic. The offer that was presented in both newspaper and website advertising was accurate and upheld at the time of purchase. Ken was very personable and professional throughout the entire process. More

Rick Damico and everyone over at Dick Ide were extremely helpful and friendly. Customer service extends to even after purchasing the vehicle. A post-purchase New Owner Clinic was incredibly informative an helpful and friendly. Customer service extends to even after purchasing the vehicle. A post-purchase New Owner Clinic was incredibly informative and enjoyable. The different departments and employees all have a great comeraderie with each other. They all work together to assist their customers with questions and problems. We felt a great deal of confidence that Rick Damico was working hard for us and was very knowledgeable about the vehicles we were interested in. We look forward to purchasing our next vehicle from Rick. More

I gave this dealership a great rating ,because it was by far the best buying experience I ever had,it was a very relaxing ,Rick Damico was sharp and did things in a timely fashion,it was the best delivery , far the best buying experience I ever had,it was a very relaxing ,Rick Damico was sharp and did things in a timely fashion,it was the best delivery ,because it was done in the showroom delivery room,where we did not have to deal with the freezing weather outside,I will send Rick any friend that wants a Honda More

Wonderful Sales Experience. Nick answered any and all questions. Nick led us through the entire sales experience from the initial walk-in through purchase. We were shown a number of cars and test drove questions. Nick led us through the entire sales experience from the initial walk-in through purchase. We were shown a number of cars and test drove two. We were able to sit back and ponder and take our time to purchase the vehicle. More

We have purchased cars from Mr. Quackenbush in the past and will again when the time comes. He is friendly and knowledgable about the various cars we have looked at. Leigh listened to us and helped us deci and will again when the time comes. He is friendly and knowledgable about the various cars we have looked at. Leigh listened to us and helped us decide on what car would best suit our families needs. Thank you for making buying a car a breeze. More

I met Rick Damico at a used car sale at the Dome in Henrietta. He was pleasant and not at all pushy. I'd have walked away if he had tried any strong arm tactics. My husband and I attended the New Ca Henrietta. He was pleasant and not at all pushy. I'd have walked away if he had tried any strong arm tactics. My husband and I attended the New Car Owner presentation at Dick Ide and learned more about my type of car in general, and about the workings of the service center. We had food, introductions to staff, a tour of the facility and even got to see an airbag explode. Oh, yeah-raffle prizes, too! I love my Hybrid Honda Civic and next year will invest in winter tires, per their recommendation. More

I am a customer of Dick Ide for more then a decade, have purchased 3 cars there even though I live on the opposite side of town, based on service and customer satisfaction. Had transmission recently replace purchased 3 cars there even though I live on the opposite side of town, based on service and customer satisfaction. Had transmission recently replaced, had issues but Jim worked dilligently to get these resolved. Jim always takes care of me and my cars, which is why I keep coming back! Thanks Jim! More

I purchased 2 vehicles from Dick Ide and dealt with Brad on both transactions as well as Mark the sales manager. On both occasions I had a wonderful experience! I would highly recommend Dick Ide to friends on both transactions as well as Mark the sales manager. On both occasions I had a wonderful experience! I would highly recommend Dick Ide to friends and family interested in purchasing a new / used car. More

From the moment I walked in to Dick Ide Honda to the moment I left, my car purchasing experience was a pleasant and almost effortless one. I had an appointment with Roberto Galante set for 11 AM. and al moment I left, my car purchasing experience was a pleasant and almost effortless one. I had an appointment with Roberto Galante set for 11 AM. and although I was a bit early the receptionist told him I was there immediately. With smiles he greated myself and my companion. After a short greeting I was privaledged to be introduced to Brad Constantino who was to start me in the process of basic information needed prior to the purchase. I was escorted into the financial office where Jim very quickly checked my credit and finances and explained my rating. From there, back to Roberto and Brad to pick out a car. I had already told Roberto and Brad that I had no intention of leasing and approximately what I'd like to pay per month. By the time I got back to them they had chosen some cars they thought I'd like. Brad had the first three cars brought out for me. I chose one of the three to test drive and I bought that car. I'm not a person who has to check them all, I know what I like and I think my brief meeting with both Roberto and Brad with their expertise of salemanship and people, they also knew what to show me that I would like. All whom I came in contact at Dick Ide were smiling, pleasant, helpful and informative including Mitch Ide himself. All in all that first meeting to finance, pick out and purchase my new 2006 Pontiac G6 was less then two hours on a Saturday. I was told I could come and pick up my car on Monday. It was detailed and shined for me, very beautiful. I have since gone in with a couple of minor issues which were addressed right away while I waited. At that time, another Saturday, I was approached by a smiling Mitch Ide, who although he sees thousand of people in the dealership, remembered me and asked how I was doing. Brad Constantino saw me and smiled and asked how I was doing. Roberto Galante smiled and made sure I was taken care of right away. Each experience I've had in the past two weeks since first walking in has been comfortable and pleasant, from all who I've encountered at Mitch Ide Honda. I would recommend Mitch Ide Honda to anyone looking to purchase a car, whether new or used. What a great group of people to deal with! Thank you Dick Ide Honda and my friends there, Roberto, Brad and Mitch. More

The entire sales process at Dick Ide was straight forward. We did not feel any pressure in the negotiation process. There were no "sales games". We traded prices a few times and then we agreed on th forward. We did not feel any pressure in the negotiation process. There were no "sales games". We traded prices a few times and then we agreed on the price I had planned on paying. I was glad the sales cycle was fairly short. Our sales person, Doug McCarthy was easy to work with. He did not give us a strong sales pitch. He answered our questions, took our price offer to the Sales Manager without giving us any hassle. The finance steps also went smooth. The finance manager explained the various documents clearly and ensured we understood what we were signing. When we picked up our CR-V, it was in prime condition. Doug did a thorough job of ensuring we knew how to operate the features of our CR-V. Overall, we had a great car buying experience at Dick Ide! More