Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Upon entering I was greeted and quickly matched up with Stephanie. She was personable, knowledgeable, and made the whole process fun! She worked with my budget, my needs and wants, and we test drove to fin Stephanie. She was personable, knowledgeable, and made the whole process fun! She worked with my budget, my needs and wants, and we test drove to find the perfect match. I left knowing I got the best deal on the car I wanted-no gimmicks or catches! I will recommend Dick IDE to all my friends and family and will not shop anywhere else as I know I got the best service and the best deal! Thank you Stephanie and Dick IDE! More
We came is to look at used cars, but there were none in my daughter's price range. James told us about the lease program and we ended up getting a car this same day! James was not at all pushy, but very my daughter's price range. James told us about the lease program and we ended up getting a car this same day! James was not at all pushy, but very informative and helpful. A very nice guy. He told us to call him at any time we had any questions. A very nice and non-stressful time at this dealership. More
Had a great experience with Doug and he really helped us understand our options. We feel like he was really looking out for us. On visiting we were unsure whether to buy used or new. We hadn't even thought understand our options. We feel like he was really looking out for us. On visiting we were unsure whether to buy used or new. We hadn't even thought about leasing but after a few mins we knew it was the best option. We were probably in and out in under 2hrs after arranging the lease. And it only took a couple of days for the new car to be really. I'll be sure to recommend both Dick Ide and Doug McCarthy to any friends or family. More
I found all of Dick Ide's personell to be courteous, and understanding of my service problems, which consisted of the battery losing it's charge. Mark the Service Manage explained that I was not driving my understanding of my service problems, which consisted of the battery losing it's charge. Mark the Service Manage explained that I was not driving my 2009 Honda Civic LX enough in Rochesters server winter weather that has been experienced this winter. The repair service was completed in a reasonable amount of time. The waiting,of this dealership, is pleasant and comfortable with convient use of a beaverage and snack. More
My husband and I had a great experience at Dick Ide. The staff was very friendly and professional, and our sales person Brad took the time to answer all our questions and was friendly and earnest without be staff was very friendly and professional, and our sales person Brad took the time to answer all our questions and was friendly and earnest without being pushy. I felt I received a fair deal, and was very pleased with the service we received. More
Our experience at Dick Ide Honda was wonderful. It was quick and we are very pleased that we were able to trade in our car and get our new car with a lower interest rate and lower monthly payment. The on quick and we are very pleased that we were able to trade in our car and get our new car with a lower interest rate and lower monthly payment. The only thing I wish is that my husband had chosen one that was not as "stripped down" as he chose. That had nothing to do with the sales people, that was an issue with my husband. I am certain that the car will be just as great as our last car and we will be back in the future to get another one. More
We went to several dealerships when shopping for a new car, including another Honda dealership. We chose Ide because the salesman was more helpful and less "pushy", and we felt like our business was appr car, including another Honda dealership. We chose Ide because the salesman was more helpful and less "pushy", and we felt like our business was appreciated. We were also impressed with the Service Department and how we could earn "dollars" by using Ide service. More
When my lease on my old vehicle was coming to an end I started shopping around for a good deal on the new Honda Odyssey 2011. When I called Dick Ide and Rick Damico answered the phone, I knew that althou started shopping around for a good deal on the new Honda Odyssey 2011. When I called Dick Ide and Rick Damico answered the phone, I knew that although I live in Buffalo, NY and it would be quite a trip to Rochester, I would lease through Dick Ide. The customer service was amazing! Rick made it easy! All I had to do was go sign a few forms and drive home my new vehicle! What a wonderful experience! Thank you Rick and Dick Ide! More
every time I go to Dick Ide Honda for maintenance on my Honda Civic, everyone is extremely friendly. It seems as though everyone goes out of their way to make sure you get what you need and in a timely man Honda Civic, everyone is extremely friendly. It seems as though everyone goes out of their way to make sure you get what you need and in a timely manner. I have come to expect the best in customer service from the Dick Ide Service Dept and I have yet to be dissapointed! More
Buying a used Honda Odyssey at Dick Ide Honda was a very pleasant experience. Brad was very patient and was willing to "work" with us. He informed us well about the Certified Used Honda. I feel we paid wha pleasant experience. Brad was very patient and was willing to "work" with us. He informed us well about the Certified Used Honda. I feel we paid what the car was worth. We take our car to Dick Ide for scheduled maintenance check and the service department is also very friendly and helpful. We did have something happen to our suspension in the tailgate and they fixed it with no problem. I am very happy with Dick Ide and our 2007 Honda Odyssey! More