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Ide Honda

Rochester, NY

4.8
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,541 reviews

August 30, 2023

Brad from IDE was quick to respond to set up an appointment. I confirmed a time with Brad, but when I arrived, Brad said he was with another customer and asked an associate, Leigh Q. to meet with m More

by jimsorrentino1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Leigh Quackenbush
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Constantino
August 21, 2023

This was hands down the easiest car buying experience I have ever had. Jennifer always took the time to assist me even when I would walk in without any appointment or she was busy. In today’s world that sa More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

There was a special vehicle that we were interested in at Ide Honda but we live out of state. Jennifer made the process so easy and went WAY above and beyond to make it happen. Appreciate you! More

by hopenevins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Julian and Kiersten made the buying process incredibly easy and quick. We have worked with many other dealerships in the past and Ide was, by far, the best experience we've had. More

by Lenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Barona
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Jennifer was an absolute pleasure to work with. Her patience, vehicle knowledge and professionalism are second to none. Ide has gained a lifelong customer thanks to Jennifer. Thank you. More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

We had a very positive experience at Ide Honda. Our sales consultant, Jennifer Flammia was fantastic. We told her what we were looking for and she sprang into action. She spent a lot of time mak More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

The showroom was clean and well organized, and I was quickly greeted at the door with professional hospitality. Seconds later a friendly salesman introduces himself —then listens. Great experience from More

by jfitts
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julian Barona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Durgo
June 09, 2023

I cannot make contact with a real person, and never get a call back when I’ve left a message. This has happened on different days this week. Totally unacceptable way to react to a loyal customer who needs wo More

by Karen S.
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot rate - no one calls me back!
June 09, 2023

Jim is a very helpful service technician. He returned my call after I left him a VM. More

by Karen S.
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I called ahead and told them what I was looking for and when I arrived there were 3 cars ready for me to test. My salesman TJ Graham was excellent. Very understanding and helpful. He explained in detail h More

by galsimmons40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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