Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Brad from IDE was quick to respond to set up an appointment. I confirmed a time with Brad, but when I arrived, Brad said he was with another customer and asked an associate, Leigh Q. to meet with m appointment. I confirmed a time with Brad, but when I arrived, Brad said he was with another customer and asked an associate, Leigh Q. to meet with me. Leigh was pleasant, provided me with pricing for both a ‘24 CRV EX & Hybrid Sport and had my 2016 Subaru Forester assessed. The outcome was the price of the Hondas we’re $1000 over the MSRP and the trade-in value was $4,000 less than Honda’s online estimated value (assuming the vehicle was in average condition). When I questioned the $5000 difference between Honda’s base price & trade-in value compared to Ide’s, Leigh disputed Honda’s written $12,660 estimated Trade-in allowance. I experienced similar negative sales experiences with Garber, Fox & Lia Honda. So I returned to VanBortel Subaru to buy my 5th Subaru and received another exceptional sales experience from Vince Bovenzi with a very fair trade-in value and discount off the MRSP. More
This was hands down the easiest car buying experience I have ever had. Jennifer always took the time to assist me even when I would walk in without any appointment or she was busy. In today’s world that sa have ever had. Jennifer always took the time to assist me even when I would walk in without any appointment or she was busy. In today’s world that says a great deal about a person. Most people don’t make eye contact with each other anymore. Jennifer was always professional and you can feel her energy when it comes to her job. She is passionate in what she does and sold me on my car over the other dealerships that I went to. I most definitely did my research too, so in my experience, I had a lot to compare. I highly recommend both Jennifer and this dealership over many others, I won’t mention. Keep on rockin it Jen, I hope they see your value! Gratefully , Jenn More
There was a special vehicle that we were interested in at Ide Honda but we live out of state. Jennifer made the process so easy and went WAY above and beyond to make it happen. Appreciate you! Ide Honda but we live out of state. Jennifer made the process so easy and went WAY above and beyond to make it happen. Appreciate you! More
Julian and Kiersten made the buying process incredibly easy and quick. We have worked with many other dealerships in the past and Ide was, by far, the best experience we've had. easy and quick. We have worked with many other dealerships in the past and Ide was, by far, the best experience we've had. More
Jennifer was an absolute pleasure to work with. Her patience, vehicle knowledge and professionalism are second to none. Ide has gained a lifelong customer thanks to Jennifer. Thank you. Her patience, vehicle knowledge and professionalism are second to none. Ide has gained a lifelong customer thanks to Jennifer. Thank you. More
We had a very positive experience at Ide Honda. Our sales consultant, Jennifer Flammia was fantastic. We told her what we were looking for and she sprang into action. She spent a lot of time mak Our sales consultant, Jennifer Flammia was fantastic. We told her what we were looking for and she sprang into action. She spent a lot of time making sure all our questions were answered and that we were confident in our purchase. We love our new car and very appreciative of Jennifer's help. More
The showroom was clean and well organized, and I was quickly greeted at the door with professional hospitality. Seconds later a friendly salesman introduces himself —then listens. Great experience from quickly greeted at the door with professional hospitality. Seconds later a friendly salesman introduces himself —then listens. Great experience from the start. More
I cannot make contact with a real person, and never get a call back when I’ve left a message. This has happened on different days this week. Totally unacceptable way to react to a loyal customer who needs wo call back when I’ve left a message. This has happened on different days this week. Totally unacceptable way to react to a loyal customer who needs work done on her car. More
Jim is a very helpful service technician. He returned my call after I left him a VM. He returned my call after I left him a VM. More
I called ahead and told them what I was looking for and when I arrived there were 3 cars ready for me to test. My salesman TJ Graham was excellent. Very understanding and helpful. He explained in detail h when I arrived there were 3 cars ready for me to test. My salesman TJ Graham was excellent. Very understanding and helpful. He explained in detail how to operate everything and made me feel welcome there. I'm extremely satisfied with my car and the way it performs. More