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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

August 23, 2011

I stopped into Dick Ide Honda to look at the new 2012 Honda Civics. Brad Constantino (my sales consultant) described the new features of the Civic: Vehicle Stability Assist and a ECON mode that optimizes More

by longhaul
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Aug 25, 2011 -

Ide Honda responded

Thank you! We hope you love your new Civic! Enjoy!

August 15, 2011

Brad was our salesman for the purchase of a 2012 Honda Civic. His service and customer care could not have been any better. He is pleasant, friendly, communicative and saw to it that all of our questions More

by PNeddermeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for the recommendations, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

June 10, 2011

I went in just to get ideas for what I wanted. I told Brad exactly what I was looking for and he came back with a list of cars on the lot that fit my needs/wants. The first car on the list was perfect an More

by bcamp929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
May 31, 2011

I leased a 2012 Honda Civic EX from Dick Ide Honda just last week. Rich Ide and his staff are personable, friendly, knowledegable, and accommodated all needs necessary to get me on the road in as little t More

by asteidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ide, Ken Neufeglise, Jim in Business Dep't, Ken Neufeglise
Jun 02, 2011 -

Ide Honda responded

Thank you for the kind words Amy! We're glad you love your new Civic!

April 22, 2011

I visited Dick Ide several times, in anticipation of leasing a Civic. At that time, I had to sell my current car before I could lease. I spoke with Nick in person and on the phone, and was able to hav More

by christopherstew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Weis
April 22, 2011

Ken was great to work with. Very responsive and was able to show what prices were and where they were coming from. He was able to work with me and be respectful of my needs in a new car. He went out of his More

by LennoCartney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Strimple
April 18, 2011

Jon made the sales process so easy and manageable, buying my new Accord was an excellent experience at Dick Ide. They took care of my trade in without any hassles, all I had to do was drop it off and leave w More

by hbools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Farmen
April 16, 2011

I had been looking for a car for about two weeks when my I had been looking for a car for about two weeks when my son suggested we visit Dick Ide. Brad made us feel at home with his no pressure style. He More

by fcard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
April 07, 2011

Our experience was almost flawless. The only discomfort was a the time we came to sign papers. We had an appointment. Brad greeted us very quickly and directed us to a table. He then started a presentation More

by Ronjf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
April 06, 2011

This was a painless car-buying experience. Brad was very friendly, courteous, and polite throughout the (short and easy) price negotiation, the test drive, the paperwork, etc. We ended up with the car we wa More

by cyoung2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
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