Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a very pleasant experience buying my 2011 CRV from Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. More
Brad made it stress free for me to find my new lease. He had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to oth had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to others and would definitely return next time I'm looking to lease. More
I have just leased my second Honda Civic. Love the car and the service I got from Brad both times. He is knowledgeable , friendly and took great care of us. and the service I got from Brad both times. He is knowledgeable , friendly and took great care of us. More
We never felt pressured and liked the fact that all the same type cars were priced the same so that color was your only option. same type cars were priced the same so that color was your only option. More
I found everyone at the dealership to be very pleasant and helpful. Brad Constantino was not a high powered salesman but did the job very effectively. and helpful. Brad Constantino was not a high powered salesman but did the job very effectively. More
The dealership was impressive in the areas of sales, showroom and service. Our salesman was courteous, attentive, and friendly and did not pressure us. He provided all the information we needed to lea showroom and service. Our salesman was courteous, attentive, and friendly and did not pressure us. He provided all the information we needed to lease the vehicle, and, at delivery, he explained all the features of the car. We're very satisfied with the whole experience. More
Brad was my salesperson and made me feel comfortable immediately..no high pressure. He worked to get me a great deal. It was a very good experience. immediately..no high pressure. He worked to get me a great deal. It was a very good experience. More
I would like to express my gratitude to the 2 people who I would like to express my gratitude to the 2 people who helped me today. I came in for a 7500 mile checkup. Linda Freeman was quite helpfu I would like to express my gratitude to the 2 people who helped me today. I came in for a 7500 mile checkup. Linda Freeman was quite helpful. She even saved me $ 50.00 dollars on the service. But more impressive to me was when I explained to her that there seemed to be chips on my hood of my 2011 honda civic she explained she was not sure if it would be covered but would talk to service mgr - Mark Frey. He went above and beyond what I expected .He decided to correct issue as a 'good will jester '. I used to have a 2009 civic which I bought from another dealer. I had 4 separate damages to that car. People had hit me in parking lots and never left notes. Your body shop fixed 3 of them.I became so frustrated that I traded in that car to purchase my 2011 honda civic from Dick Ide solely on the exceptional service I received from dick ide's service dept. , especially from service mgr Mark Frey.I will continue to have all service done thru Dick Ide. You have a customer for life because you put myself,the customer first.I have told my family and friends about my experiences with Dick Ide and hope when the time comes they take my advice and purchase a car from Dick Ide. Dick Ide's customer service is outstanding ! I am on disability at the present time and not having to worry about my car is comforting . Whoever is the CEO of Dick Ide please take the time to commend these 2 employees. Thank -you again Jim D'Ambrosio 585-381- 2538 585 - 301- 8961 More
My experience was good. I had been doing business with John Holtz. I explained to them that I needed a good price in order to switch over. Brad was right on the money with no back & forth dickering. I sai John Holtz. I explained to them that I needed a good price in order to switch over. Brad was right on the money with no back & forth dickering. I said yes to the lease offer. More
Last year we bought a new Honda Civic, and the customer service was outstanding. There was no detail left unturned. And a continued year of great service for all my general maintenance has brought us rig service was outstanding. There was no detail left unturned. And a continued year of great service for all my general maintenance has brought us right back. Today we will be picking up a 2012 Cross Tour. Thanks Rick Damico! More