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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

January 06, 2012

I had a very pleasant experience buying my 2011 CRV from Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. More

by lindadeats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Costantino
Feb 10, 2012 -

Ide Honda responded

Thanks for the review! We appreciate it! Enjoy your new CR-V!

January 03, 2012

Brad made it stress free for me to find my new lease. He had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to oth More

by bungy9315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Feb 10, 2012 -

Ide Honda responded

Thank you for your review! Enjoy your new Honda!

January 03, 2012

I have just leased my second Honda Civic. Love the car and the service I got from Brad both times. He is knowledgeable , friendly and took great care of us. More

by Amurr156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 10, 2012 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our doors, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

December 14, 2011

We never felt pressured and liked the fact that all the same type cars were priced the same so that color was your only option. More

by Steve Fuller
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leigh Quackenbush
Jul 13, 2012 -

Ide Honda responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 18, 2011

I found everyone at the dealership to be very pleasant and helpful. Brad Constantino was not a high powered salesman but did the job very effectively. More

by spoutre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for setting time aside to share this feedback about Dick Ide Honda. We love having great team members like Brad, and are glad that you have enjoyed working with him! We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 04, 2011

The dealership was impressive in the areas of sales, showroom and service. Our salesman was courteous, attentive, and friendly and did not pressure us. He provided all the information we needed to lea More

by dickgates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience her at Dick Ide Honda. We will always be here to help, so please do not hesitate to let us know if you have any questions regarding your car. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

November 02, 2011

Brad was my salesperson and made me feel comfortable immediately..no high pressure. He worked to get me a great deal. It was a very good experience. More

by annepro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 01, 2011

I would like to express my gratitude to the 2 people who I would like to express my gratitude to the 2 people who helped me today. I came in for a 7500 mile checkup. Linda Freeman was quite helpfu More

by jad27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman and Mark Frey, Linda Freeman
Feb 10, 2012 -

Ide Honda responded

Jim, Thank you for this review. After reading it I went and thanked Mark and Linda for their continued excellent performance and the way they represent me and my family. We are fortunate to have such a great team here at Dick Ide Honda. Thank you so much for your business, and your kind words. -Rich Ide

October 20, 2011

My experience was good. I had been doing business with John Holtz. I explained to them that I needed a good price in order to switch over. Brad was right on the money with no back & forth dickering. I sai More

by dssco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for your time, we feel our customers deserve nothing but the best, so we make sure to be upfront with them every step of the way! Brad will be humbled to hear that his hard work and commitment to customer service is appreciated. Thank you for visiting us here at Dick Ide Honda, we look forward to working with you in the future and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

August 25, 2011

Last year we bought a new Honda Civic, and the customer service was outstanding. There was no detail left unturned. And a continued year of great service for all my general maintenance has brought us rig More

by dscharett
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
Aug 25, 2011 -

Ide Honda responded

Thank You for the review! We hope you love your new Crosstour! It's a great car.

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