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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

November 07, 2012

My experience there from start to finish was wonderful. I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I More

by car246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2012 -

Ide Honda responded

Thank you for leaving us such an excellent review! It was truly our pleasure to assist you, and please know that we strive to provide the best customer service possible! We hope you continue to give us the chance to help you in the future, and want you to know that we are always here to lend a hand, so don’t hesitate to give us a call or stop in. Thank you for choosing Dick Ide Honda and congratulations on your new Accord! Find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

November 01, 2012

Dick Ide was really willing to work with me on my financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked More

by KCruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience during your recent trip to Dick Ide Honda working with Joe! We are always here to help, so please do not hesitate to let us know if you have any questions. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

September 06, 2012

I would say from the first phone call to Rick Damico, who was my sales associate, to when I left with the vehicle nothing could have been better! I challenged Rick to be efficient with my time, which he took More

by David Andersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
Sep 06, 2012 -

Ide Honda responded

David, Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience with Rick during your recent trip to Dick Ide Honda. Please let us know if you have any questions regarding your new car in the future, and thank you so much for choosing Dick Ide Honda! Dont forget to like us on Facebook and follow us on Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

August 14, 2012

We came to Dick Ide Honda because of the reputation of Hondas, as well as the dealership's reputation. We were very pleased with Brad's salesmanship. He did an excellent job feeling out our needs,and has More

by banderson9236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2012 -

Ide Honda responded

Julie, Thank you for the great feedback! We love hearing from our customers and it's gratifying to read that you had such a positive experience with Brad during your visit. Please feel free to reach out to us if you have questions or concerns in the future! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

August 06, 2012

"I have been coming to Dick Ide Honda for 15 to 20 years. I have purchased a number of cars here and just recently bought a new 2012 Honda Accord for my wife. Rick Damico was our latest salesperson More

by vcilento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2012 -

Ide Honda responded

Mr. and Mrs. Cilento, Thank you for leaving us such an excellent review! We are glad that you had such a pleasant experience with Rick while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and we hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new Accord! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 20, 2012

I came in to Dick Ide Honda the other day to look at view vehicles, and I purchased a 2012 Honda CR-V! Everyone was fantastic, from my salesperson Paul to Adam in finance! Everyone was so understanding an More

by cindyloohoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
Jul 25, 2012 -

Ide Honda responded

Cindy, Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new CR-V! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 15, 2012

My 18-year-old daughter damaged her tire and had to bring the car in. She was treated with respect (and warmth), we were given a series of well-described options for replacement, and we had the car fixed du More

by C Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Jul 17, 2012 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda. We love having great team members like Linda, and we're pleased to read that you have enjoyed working with her. We look forward to providing you with excellent customer service in the future. Feel free to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 12, 2012

A few weeks ago I purchased my new 2012 Honda Accord from Dick Ide Honda. I cannot say enough good things about my experience at the dealership. Everyone was extremely friendly and my salesman Alex was very More

by ctf1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
Jul 13, 2012 -

Ide Honda responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 09, 2012

My wife and I picked up our 2012 Honda CR-V this weekend, and we love it! We were very specific as far as the color and features we wanted, and our Saleswoman, Melinda went above and beyond to find it for us More

by john369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melinda
Jul 10, 2012 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new CR-V. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 08, 2012

I picked up my New Accord yesterday from Dick Ide Honda! I love it. The experience was easy. I shopped around... and Dick Ide was by far the best. They weren't pushy, got me all the info I wanted, and wh More

by kryszi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Jul 10, 2012 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review. It was our pleasure to help you during your recent visit, and we hope that you will choose Dick Ide Honda again. Don’t ever hesitate to give us a call as we are always here, ready and willing to help. Thank you for choosing Dick Ide Honda! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! - Rich Ide

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