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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

December 05, 2012

Brad was my sales rep. I felt very comfortable working with him while leasing my new Honda civic. He was very knowledgable and helped me thru the whole process. The price was good and I was very pleased a More

by Bvgrl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

Ide Honda responded

Thank you for this great review! We take pride in providing the best possible customer service, and our staff is constantly showing our customers how much this means to us. I am thrilled to hear Brad was able to provide such wonderful service, and know he will be just as pleased to hear the kind words you have left. We look forward to helping you with any questions you may have regarding your new Civic, so do not hesitate to give us a call or stop in at any time. Thank you for choosing Dick Ide Honda, and find us on Facebook and Twitter to get updates on inventory, contests, and the latest news. Thanks again, -Rich Ide

December 05, 2012

I was very pleased with my Dick Ide experience,my salesman Brad Constantino was very helpful and made the process very easy.I would recommend Dick Ide to my family and friends. More

by econ2700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2012 -

Ide Honda responded

Thank you for leaving us such an excellent review. It was our pleasure to assist you and we hope that Brad achieved our goal of providing the best customer service possible. We hope you continue to give us the chance to help you in the future, and want you to know that we are always here to lend a hand, so don’t hesitate to give us a call or stop in. Thank you for choosing Dick Ide Honda and congratulations on your new vehicle! Find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

December 04, 2012

I am just blown away by the great customer service I received from Linda Freeman at Dick Honda. I locked myself out of my car (ugh), so the first thing I did is call Dick Ide to see if I had a lock out More

by cindyloohoo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Dec 11, 2012 -

Ide Honda responded

Cindy, Thank you for leaving us such positive feedback! We are glad to know you feel Linda went above and beyond what would have been expected of her, and hope that you will allow us the opportunity to assist you again in the future with any automotive needs or questions that may arise. Thank you for choosing Dick Ide Honda! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

Dec 11, 2012 -

Ide Honda responded

Cindy, Thank you for leaving us such positive feedback! We are glad to know you feel Linda went above and beyond what would have been expected of her, and hope that you will allow us the opportunity to assist you again in the future with any automotive needs or questions that may arise. Thank you for choosing Dick Ide Honda! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

Dec 11, 2012 -

Ide Honda responded

Cindy, Thank you for leaving us such positive feedback! We are glad to know you feel Linda went above and beyond what would have been expected of her, and hope that you will allow us the opportunity to assist you again in the future with any automotive needs or questions that may arise. Thank you for choosing Dick Ide Honda! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 30, 2012

I have an '04 Odyssey and a '99 Subaru Outback, neither bought from Dick Ide. I have been coming to them for 6 years and have only had excellent service every time for both cars. They change my oil for f More

by robertfranki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Dec 03, 2012 -

Ide Honda responded

Thank you, we truly appreciate this great review! We feel our customers deserve nothing but the best, so we make sure to be upfront with them every step of the way! Linda and the team will be humbled to hear that their hard work and commitment to customer service is appreciated. Thank you for choosing to have your vehicles serviced at Dick Ide Honda, we look forward to working with you in the future! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 29, 2012

I bought my 2007 Honda accord I thought from a reputable I bought my 2007 Honda accord I thought from a reputable place, I did not. I specifically asked about the brakes before buying the car. I was More

by stacey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Freeman
November 29, 2012

Once again, Linda helped me out. The inside passenger door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an a More

by Geralyn F.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman, Linda Freeman
Nov 30, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are truly our top priority, and we are happy to hear Linda was able to go above and beyond your expectations during your recent trip to Dick Ide Honda. We are always here to help, so please do not hesitate to let us know if you have any questions! Thank you so much for choosing to have your car serviced at Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

November 24, 2012

My first visit was just exploratory because my lease was up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I More

by ssdldc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McCarthy
Nov 26, 2012 -

Ide Honda responded

Thank you for setting time aside to share this feedback about our team at Dick Ide Honda! We love having great team members like Doug, and we're proud to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 24, 2012

Melinda was extremely helpful and knowledgeable. Answered all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the More

by PolishMetalCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melinda Pagliuso
Nov 26, 2012 -

Ide Honda responded

We are happy to hear that your car-buying experience at Dick Ide Honda went so well; we believe purchasing a new car should be easy and stress-free! Team members like Melinda are a key part of making this happen! Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 22, 2012

Bought a new Honda CR-V! We think its great! We got the price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. More

by LukeGabello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2012 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that Leigh and our team could provide you with such a positive car buying experience! We hope that you're enjoying your new CR-V, and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 17, 2012

I spoke to Mark McCaffery about a lease turn in. His attitude was horrible! Would not consider taking my Honda in because i didn't lease it from him. Even though the Honda Finance people said that I cou More

by jzaccardo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Macaffery
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