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Ide Honda

Rochester, NY

4.8
1,538 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,538 reviews

February 01, 2013

Although I didn't buy a car with Honda, Joe Allbright was very helpful and patient with me. He knew about the car and its features. I appreciate the time and positive personality he exhibited. Thanks, More

by erikg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2013 -

Ide Honda responded

Thank you for taking the time to leave us this nice feedback! We are glad Joe was able to help you out when you came in, please let us know if there is anything else we can help you with in the future! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 31, 2013

I went in with a pretty firm idea of what I wanted in a car and I had done a lot of research on Consumer Reports and other sites. I appreciated that Joe did not waste my time trying to upsell me a lot of t More

by kiracalico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2013 -

Ide Honda responded

We truly appreciate your kind words about Dick Ide Honda and your experience working with Joe. Here at Dick Ide, we are on your side, and we are glad you were able to experience this first-hand while buying your new car with us! Congratulations on your new Honda and please let us know if there is anything we can do to help you in the future. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 31, 2013

Joe was great to work with. He was very helpful. Joe made the made my car buying experience quick and easy. He was always available to answer my questions and very insightful. More

by shay monks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2013 -

Ide Honda responded

It is always great to hear about positive customer experiences, so thank you for taking the time to share yours with us. Joe works hard to give each guest an excellent experience, and we are happy that he got you into a great car with no hassle. Please contact us if there's anything we can do for you in the future, and enjoy your new Honda! Don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 26, 2013

I was recommended to this particular dealership by my mechanic, who told me that this was the place to buy a Honda, which is the "Why" I chose Dick Ide. One does not "choose" a salesperson. One is appr More

by Elaine Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jan 28, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new vehicle. Please feel free to contact us, or swing by the dealership if you have any questions. Thanks again, -Rich Ide

January 22, 2013

This service person deserves a big and great review for her excellent service. s She treated me like family and made my experience in the service department very positive. You are very lucky to have her More

by mprovidenceny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Linda Freeman
Jan 24, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your Dick Ide Honda Service experience. We love having great team members like Linda, and we're ecstatic to read that you have enjoyed working with her. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 15, 2013

We have a 2007 Honda Odyssey and have always brought it to Dick Ide to have it serviced. We have been pleased with prompt service and easy scheduling. We believe that they are only providing services tha More

by teamt4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Jan 16, 2013 -

Ide Honda responded

Thank you for this great service review! Our customers are our top priority, and we are happy to hear you had such a great experience with Linda and the service team during your recent trip to Dick Ide Honda. We're always here to help, so please do not hesitate to let us know if you have any questions! Thank you for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

January 08, 2013

We were very pleased with this dealership. Brad Constantino was wonderful to work with. Knowledgable and friendly. Ken Neufeglise took care of the lease paperwork. The whole experience was effortl More

by Frank and Alina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Jan 08, 2013 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that our team provided you with such a positive car buying experience, and we look forward to seeing you again. We hope that you are enjoying driving your new vehicle, and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 07, 2013

This the second car we have purchased from Brad and Ide Honda. We are very pleased with the overall process, with Brad as a salesperson, and with Dick Ide dealership. In fact, we bought the car on a rare S More

by blettau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2013 -

Ide Honda responded

Thank you for leaving us such an excellent review! It was our pleasure to assist you again, and I hope that Brad and the team achieved our goal of providing the best customer service possible. We are always here to help, so please don’t hesitate to give us a call or stop in. Thank you for choosing Dick Ide Honda again, and congratulations on your new vehicle! Feel free to find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

December 31, 2012

On 12/28/12, as I began to drive to work - which is 40 minutes from home, my steering wheel was shaking profusely. I turned the car around and headed to Dick Ide. When I arrived at the service area, Linda More

by Joanne Pagano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
Jan 02, 2013 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience with Linda during your recent trip to Dick Ide Honda. We will always be here to help, so please do not hesitate to let us know if you have any questions regarding your car. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

December 27, 2012

Brad was extremely friendly and helpful. He was patient and I did not feel pressure to make a decision immediately. The process was very straight-forward and seamless. I would definitely recommend this dea More

by Jrae1126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2012 -

Ide Honda responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and working with Brad! We make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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