Ide Honda

This was my first new car lease experience, and I have to say I was overjoyed with how easy the process was. Dick Ide's terms are easy and straight forward. No hidden fees, when they say $XXX and drive, th say I was overjoyed with how easy the process was. Dick Ide's terms are easy and straight forward. No hidden fees, when they say $XXX and drive, they mean it. Easy, and transparent. The even cover basic maintenance during the time of the lease. Paul was a fantastic salesman. He was straight forward, made good recommendations, and did not make me feel pressured into anything I didn't want. He went over the whole process with great detail, and made me feel empowered to make this purchase. Not to mention is Vodka Sauce recipe! If you go there, seek this man out! I love my new Civic LX. Fun to drive, with tons of tech out of the gate. Thanks Paul and Dick Ide, keep up the good work and you'll see me coming back time and time again! More

I just picked up a Civic last week, and this was easily the best dealership experience I've ever had. This is the first car I've purchased at Dick Ide (although I do use their service center for my other H the best dealership experience I've ever had. This is the first car I've purchased at Dick Ide (although I do use their service center for my other Honda), and it was a breeze. I had a specific car in mind, and the elapsed time, from when I'd walked in the building and met Alex, until Adam (Finance) was putting my name on the delivery board, was less than 30min. You just can't beat that. If these guys keep up this kind of service, they're going to be the Wegmans of car dealerships. I can't recommend them enough. Just a friendly and positive atmosphere all around. More

Alex is very nice guy with high quality as a salesman. He has very good attitude. He patiently satisfy our request. And give me very detailed explanation. has very good attitude. He patiently satisfy our request. And give me very detailed explanation. More

salesmen Joe Allbright he is friendly efficient and any salesmen Joe Allbright he is friendly efficient and any very quick. we came in and had a done deal in 20 mins awesome. he answered questions and ex salesmen Joe Allbright he is friendly efficient and any very quick. we came in and had a done deal in 20 mins awesome. he answered questions and explained details to our satisfaction. would recommend him to friends and family. More

I had better experience at this dealership then when I bought my Lexus! Everyone was very friendly and very professional, but Joe truly understood my needs and tried to accommodate them as much as possibl bought my Lexus! Everyone was very friendly and very professional, but Joe truly understood my needs and tried to accommodate them as much as possible. I was initially communicating with him through e-mails. Not only he was very prompt with responses, he would respond to my e-mail even the days he was not working. Then when it came to time to buy my 2013 Odyssey, he knew we were in time constraints, so he tried to get us out as soon as possible while taking care of everything. He truly made my very first Honda purchase truly enjoyable. More

This experience was a breeze. And ... I LOVE THE CAR! Everything from the test drive to signing the papers was convenient and stress free. I have already recommended Brad to friends who are looking for a Everything from the test drive to signing the papers was convenient and stress free. I have already recommended Brad to friends who are looking for a car later this year. More

When I walked into Dick Ide Honda, Giovanni was there to welcome my daughter and I with a smile. He was very patient with me while I took care of my daughter and was able to take care of the issues that my welcome my daughter and I with a smile. He was very patient with me while I took care of my daughter and was able to take care of the issues that my wife and I were having with our 2011 Honda Pilot. Giovanni worked with the Service Manager to take care of my vehicle and went above and beyond to make sure that I was satisfied with the results. My wife and I are completely satisfied with our recent purchase and with the friendliness and professionalism of the Dick Ide staff. Thanks to Giovanni for your help and making my daughter and I feel welcomed at the dealership. More

I purchased a 2012 CRV last Aug. and love it! My sales I purchased a 2012 CRV last Aug. and love it! My sales person - Joe Allbright was just great. When I purchased the car, Joe went over every featur I purchased a 2012 CRV last Aug. and love it! My sales person - Joe Allbright was just great. When I purchased the car, Joe went over every feature with me. I even had to call him after I got home that day because I could not find the trunk release! At that time, my cell phone was not blue tooth compatible. Four months after I purchased a new cell phone and stopped in to see Joe. In 5 min. he had my new phone all set up in the car. Now I utilize blue tooth hands free. This may seem like a little thing - but this is an example of service after the sale. I know that I can call anytime and I will be taken care of quickly and with a smile. I have never received this kind of service with any other dealer. I am a Dick Ide fan for life now and I tell EVERYONE who will listen. JOE made the difference for me! More

As a 44 year old woman, I have purchased many new and used vehicles in my lifetime. Purchasing a car has always been one of the most dreaded tasks as sales people are often pushy; use cheesy sales talk used vehicles in my lifetime. Purchasing a car has always been one of the most dreaded tasks as sales people are often pushy; use cheesy sales talk i.e. 'what do I need to do to get you in the seat of a car'; and don't forget the lovely price negotiation process. On 2/7, I found myself in a position where I needed a car quickly and decided to give Dick Ide Honda a try. I attempted to shop there 15 years ago and was treated like a second class citizen (although I can assure you, I make more money than that sales person did). I have seen the commercials recently and have been given the impression that they have changed their business model. I arrived late on a Thursday evening and was greeted by a polite, respectful young salesman. He asked me what I wanted and let me look through options that were available. He asked me thoughtful questions but was not pushy nor tried to sell me something I did not want. He was very knowledgeable about the two cars I test drove which was impressive since he had shared earlier that he had only been with the dealership for 4 months. When I told him that I couldn't come back into the dealership the next day but instead would have to talk over the phone regarding financing, etc, he didn't pressure me to close the deal that night. That was refreshing as usually the sales person doesn't want to let you leave for fear you will not purchase a car. He called me the next day at the exact time I asked. He worked around my schedule that day (as I had several meetings) and we were able to get the deal locked in over the phone. He met me the next day when I picked up the car and was polite and professional. This was by far, the best car buying experience I have ever had. Jose did a wonderful job and I would recommend him to others. More

It seems to me that if you want to buy a Honda in Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Acc Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Accord from Dick Ide Honda. I feel that their store is exceptional. They went above and beyond to make this the best experience I've ever had at a dealer ship. After the horrendous experience I had at one of their competitors, this was a breath of fresh air. Will greeted my wife and I with a smile and gave us the attention we wanted. We struck up a deal and I couldn't be happier with the car. There was a small problem with the tire pressure system a couple weeks after picking up the car. Their service got me right in and fixed it in a couple minutes. I had barely finished my free cup of coffee. I had never been a Dick Ide customer before, but as long as things continue like this I will be for a long time! More