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Ide Honda

Rochester, NY

4.8
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,541 reviews

March 20, 2013

Joe contacted us right after I sent a request from the Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where an More

by Gavery9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you for your time; we truly appreciate this great review! We feel our customers deserve nothing but the best, so we make sure to be there for them every step of the way! Joe and Jim will be humbled to hear that their hard work and commitment to customer service is appreciated. Congratulations on your new Honda Accord, and thank you for choosing Dick Ide Honda! We look forward to working with you in the future and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Purchasing a new van at Dick Ide Honda was a very pleasant experience! I was dealt with in a friendly, honest and fair manner from the moment I entered the dealership to the moment I left with my new More

by kjbelmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 21, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad and Ken were able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Dick Ide Honda dealership was very professional in handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. More

by gmperrotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review, we hope you're enjoying your new Accord! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

I got my first car EVER through Brad Constantino and Dick Ide Honda about three years ago and have experienced nothing but exceptional service, hence why I was back three years later to get another one! As s More

by alyseferranti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you so much for setting time aside to share this very positive feedback about your recent experience at Dick Ide Honda! We love having great team members like Brad, and we're glad to hear that he has made your experience so great, and that you have enjoyed working with him. We sincerely appreciate your business, and hope your enjoying driving your new Civic! We look forward to providing you with excellent customer service in the future and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Joe was very helpful and professional. We got down to business and he met my expectations with the trade-in and the price we worked out. Thank you, John More

by armontrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2013 -

Ide Honda responded

It is great to hear that you had such a positive experience with Joe and our team. We appreciate you choosing Dick Ide Honda, and please don't hesitate to contact us with any questions or concerns! Feel free to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

After doing our basic online research, we looked at several brands and models. The Honda CRV was a standout and when we went to Dick Ide, Brad Constantino gave us all the informaitn and help we needed More

by jdretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thanks so much for this great feedback! We're glad to hear that Brad and our team could provide you with such a positive car buying experience, and we hope that you are both enjoying driving your new CR-V's! We'll be more than happy to assist you if you have any questions or concerns moving forward, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 13, 2013

I came in after a bad experience with Vissan Nissan, and was so relieved to have received great customer service, and a group pf people all working towards getting me into a new car, the process was easy an More

by amandareisman2453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Galante
Mar 13, 2013 -

Ide Honda responded

We are happy to hear that your car-buying experience at Dick Ide Honda went so well, we believe purchasing a new car should be easy and stress-free! Team members like Joe and Roberto are a key part of making this happen. Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 13, 2013

Jim Milella is the best service rep ever. Kind, courteous, knowledgeable, friendly, outgoing, helpful... I can't say enough good things! Promote him! Give him a raise! He's why I come in the door! More

by iDGS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda. We love having great team members like Jim, and we're pleased to read that you have enjoyed working with him. He will greatly appreciate your kind words, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 09, 2013

Very knowledgeable and helpful. Brad guided us through the process in a very comfortable manner. This is our second purchase with Brad, and like the 1st time, we were very impressed. We would strongly con More

by rbyirinec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 06, 2013

I had a great experience when visiting with Dick Ide Honda. Jose Santa was to thank for my positive experience. My husband and I were beginning the process of looking for a new or used vehicle. Honda co More

by AnneLatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santa
Mar 08, 2013 -

Ide Honda responded

Hello Anne and Josh, Thanks so much for the great feedback! We're so happy to hear that Jose could provide you with such a positive experience, and we look forward to working with you in the future. We'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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