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Ide Honda

Rochester, NY

4.8
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,541 reviews

April 12, 2013

Our recent purchase of a 2013 Honda Accord at Dick Ide Honda was very pleasant, non-pressure experience. Our salesperson, Melinda Pagliuso, was extremely knowledgeable of our new 2013 Accord as well as t More

by Frank_V_G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2013 -

Ide Honda responded

Thank you for setting time aside to share your Dick Ide Honda experience with us. We love having great team members like Melinda, and we're ecstatic to read that you have enjoyed working with her. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

April 02, 2013

I felt very welcome from the moment I walked in the door at dick ide. I was referred to Brad. Brad took his time with me and helped me get the car I wanted exactly. I would reccomend Brad to my friends and More

by 2013honda23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino Adam
Apr 03, 2013 -

Ide Honda responded

It is always great to hear about positive customer experiences, so thank you for taking the time to share yours with us. Brad works hard to give each guest an excellent experience, and we are happy that he got you into a great car that you're happy with! Please contact us if there's anything we can do for you in the future! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 28, 2013

I went in to Dick Ide Honda this past Sunday, test drove the 2013 CR-V, and I absolutely fell in love with it, I had to have it! Brad Constantino was extremely helpful, he knew exactly what he was doing, he More

by LyndsayDiMeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

Ide Honda responded

Lyndsay, Thank you so much for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and working with Brad! It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new CR-V! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 27, 2013

Great costumer service very happy with my experience. Brad was really helpful in showing me the different functions of the car and explaining were everything was. I would def lease another car from him! More

by Roxyfanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 25, 2013

Fantasic experience! Easy and fun. I loved my sales rep Joe...he gave me exactly what I wanted and at a great price :) thank you for everything! More

by daniellesanti
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise
Mar 26, 2013 -

Ide Honda responded

Thank you for letting us know about your great experience working with Joe during your recent visit; We hope that you will choose Dick Ide Honda again. Enjoy your new vehicle, and let us know if you have any questions in the future! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

March 24, 2013

Here's a copy of the email I sent to Rich Ide: Just Here's a copy of the email I sent to Rich Ide: Just had to write to let you know what an asset you have in Melinda P. We had never done business w More

by jborrell31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2013 -

Ide Honda responded

Thanks so much for sending us this nice message, we are so happy to hear that your car-buying experience at Dick Ide Honda went so well! We believe purchasing a new car should be easy and fun, and team members like Melinda are a key part of making this happen. Please let us know if there is anything we can assist you with in the future, we look forward to earning your business for years to come! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 21, 2013

In a word - excellent! Thank you Brad for being so professional and knowledgable in your field. You were never too pushy and very patient with us when we did not know what we were interested in. No More

by aklaric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Wile
Mar 22, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about Dick Ide Honda! We love having great team members like Brad, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

I was very impressed with the salesman and the dealership of Dick Ide. The salesman was so knowledgeable about the Honda, that I knew it was an excellent car to buy. I am so happy with my Honda Civic. More

by mary224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
Mar 21, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new Civic. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

My total experience at this dealership was awesome. I was very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dic More

by kcargill23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 20, 2013 -

Ide Honda responded

Thank you so much for sharing your great experience with us! We sincerely appreciate your kind words, and we look forward to providing you with outstanding customer service for years to come. Brad and Stephanie will be glad to hear your kind words as well, and thank your father for the recommendation for us! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

My salesperson, Brad Constantino, came in on his day off to deliver my car. Ken Neufeglise from FInance walked me through the finance and extended warranty options on the phone as I was traveling on busine More

by rdretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 21, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about working with Brad and Ken here at Dick Ide Honda. We love having great team members like them! We look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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