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Ide Honda

Rochester, NY

4.8
1,541 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,541 reviews

November 06, 2023

I never really look forward to going to a car dealership for various reasons but this time was much different. Jennifer was an absolute pleasure to deal with and a breathe of fresh air. She didn’t give me t More

by Jbackus81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ide Honda responded

Jbackus81, thank you for your kind review. We are happy to hear that you had such a great experience with Jennifer! Heave a great day!

October 29, 2023

Have dealt with Ide Honda for years, always good service. Everyone is helpful and polite. More

by lchovey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ide Honda responded

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2023

The whole process of purchasing a vehicle was made simple for a first time car owner and everyone was so helpful throughout. More

by angelsantos876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ide Honda responded

Thank you for sharing your positive experience!

October 18, 2023

WARNING! !! 2 times I was duped. Jobs were performed without my consent on 2 occasions. I look at the bill and was charged for things I did not approve. More

by Very Dissapointed...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Milella
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Jenn was great to work with and informative. She was very responsive throughout the process. More

by aaronj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ide Honda responded

Aaron, we are very happy to have provided you with such a positive experience! We are happy you chose to come to Ide to search for your new ride!

October 15, 2023

Jennifer was nothing but amazing when I came in to purchase. I had purchased from this dealer before, as had family, so when it came time for a new business vehicle I stopped in. Jen was super fun t More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Blodgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ide Honda responded

TJ, thank you for your kind review; we are happy to pass along your comments to the team here at Ide Honda! We are happy to hear that you had such a great experience with Jennifer and the Ide team! Heave a great day!

October 11, 2023

Our sales person, Sarah Revis, was very attentive to our new vehicle buying experience and needs. She carefully and clearly explained the Honda CR-V Hybrid pricing and the various model options. Working wi More

by Kathy T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Revis
Nov 29, 2023 -

Ide Honda responded

Kathy, we are very happy to have provided you with such a positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care.

September 29, 2023

Great experience. Would recommend Jennifer to my friends and family for their next vehicle selection. More

by rtbii227
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Flammia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Jim treats you not only as a customer but as a friend even if he only sees you a few times a year. Always professional and very helpful. More

by deike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I would highly recommend going elsewhere if you would like quality work performed on your vehicle. Ide Collision Center was a great place to go to that you could depend on for quality work when Tom Fogg More

by lcor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bishop
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