Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,541 reviews
I sent in an email about a car I saw online and Joe responded right away and I went in the next day, was offered a great deal and bought a new car that night. I picked it up tonight and couldn't be hap responded right away and I went in the next day, was offered a great deal and bought a new car that night. I picked it up tonight and couldn't be happier! More
Brad was great in showing me about my car. I loved how I Brad was great in showing me about my car. I loved how I was in and out of the dealership quick and they have everything taken care of for me when I Brad was great in showing me about my car. I loved how I was in and out of the dealership quick and they have everything taken care of for me when I had gotten there. More
The whole buying experience was wonderful. Brad was very knowledgeable about the vehicle we purchased, and made the process a lot less stressful. The vehicle we wanted was in stock, and being able to see t knowledgeable about the vehicle we purchased, and made the process a lot less stressful. The vehicle we wanted was in stock, and being able to see the options and color in person was very helpful. More
Brad Constantino made buying a car simple. He knew the product features, answered all our questions, provided a good price, and did an excellent job preparing our new car prior to scheduling pick up. product features, answered all our questions, provided a good price, and did an excellent job preparing our new car prior to scheduling pick up. More
Brad was very knowledgeable and made my decision fairly easy. I really liked how everything was taken care of without my involvement, Registration, Insurance, ect. and would deffinitely reccomend Ide to my easy. I really liked how everything was taken care of without my involvement, Registration, Insurance, ect. and would deffinitely reccomend Ide to my Family and Friends. More
The principal reason for purchasing my Honda Pilot was the professional and attentive service provided by Brad Constantino, the salesperson. From the beginning of our conversation, he was extremely helpf the professional and attentive service provided by Brad Constantino, the salesperson. From the beginning of our conversation, he was extremely helpful and willing to work within the budget I had envisioned. He accompanied me on a trial run with the new Pilot and explained the features with both knowledge and passion. In the end, one quality was the most convincing to me in the car buying experience: trustworthiness. That quality in a person and the organization is always uppermost in my mind and central to my values. Brad and Dick Ide Honda are exemplars of that quality.. More
I purchased a new 2013 Accord from Brad Constantino at Dick Ide Honda. Dealing with Brad was an absolute pleasure. He is a very knowledgeable salesperson, and is respectful of and courteous to customers Dick Ide Honda. Dealing with Brad was an absolute pleasure. He is a very knowledgeable salesperson, and is respectful of and courteous to customers. Brad not only found me a great car, but a terrific deal as well. I highly recommend both Brad and Dick Ide Honda. More
Brad met us at the door with a smile and asked how he could help us. We told him that we were looking for a new car, possibly a Honda Odyssey. He show us a floor car and pointed out the features. The could help us. We told him that we were looking for a new car, possibly a Honda Odyssey. He show us a floor car and pointed out the features. Then he offered a test drive out the dealership and a circle that involved some highway travel. The car was smooth and quiet. It was very similar to the Chrysler Town and Country I've been driving for the last nine years. Brad worked with us to help the trade in value of my car meet the the price I was willing to pay for the new car. There was little stress or rush. The sale was made. More
The lease on my Honda civic was about to expire and I had The lease on my Honda civic was about to expire and I had to do something about my transportation. I knew exactly where I was going and who I was The lease on my Honda civic was about to expire and I had to do something about my transportation. I knew exactly where I was going and who I was going to see to purchase a new car. After the 3 year term on my lease and hundreds, if not thousands, of customers later I walked into Dick Ide and Jon Farmen immediately saw me and remembered my name, what I did for a living, where I worked... Everything! It was as if those long three years had never passed. Now THAT'S customer service. Jon let me test drive anything I wanted to take out. And being so picky it wasn't just one. And while I was out on a test drive he crunched the numbers and had all the information I wanted on every car I was looking at when I got back. He knew that's how I liked to do business and he was right on top of it. He even went with us for one of the test drives just to spend more time with us. That proves dedication to his customers. I decided on a car and had made arrangements to pick it up the following weekend. I spent the whole weekend debating if I wanted an LX or EX. I came to the decision that I was going to go for the EX... After originally telling Jon I wanted the LX. He had done the paperwork and numbers and I signed all of them... Then Monday morning he had a voicemail waiting for him telling him I wanted to upgrade if it was possible. He made it possible! He found the EXACT car I wanted. Right down to the color of the interior. All in a few hours! It's like he pulled my dream car out of thin air! That same Monday night - after making Jon put together all new paperwork for the different car - I drove away with my new Honda Civic EX. All because Jon spent his day pulling everything off for me. His initiative and determination blew my mind. I completely threw him for a loop and he never even batted an eyelash. I thought leasing the civic three years ago was easy... This time around he made it completely effortless! All I had to do was sign papers and drive my car away. He even took care of insurance and registration. He is amazing! As long as he employed at Dick Ide I will be a customer for life!! More
Mr Brodsky was very professional and kind, dealerships need more people like him. We looked at the Honda Civic a week earlier and had just begun our search. James was not pushy, nor did we feel any pressu need more people like him. We looked at the Honda Civic a week earlier and had just begun our search. James was not pushy, nor did we feel any pressure to put a deposit down. We looked at cars for at a few other dealers who were overbearing and made us feel very uncomfortable. We even put a deposit down on one at a different dealer for another Honda Civic. . When we went to the other dealer in Henrietta to have my deposit refunded, I was treated terribly. We went back to Dick Ide and purchased the Honda Civic that we looked the week before. I would HIGHLY recommend going to Dick Ide. I am writing this as the mother of the purchaser of the vehicle - I will go back to this dealer when I am in the market for my next vehicle. EXTREMELY IMPRESSED!!! More