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Ide Honda

Rochester, NY

4.8
1,564 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,564 reviews

January 08, 2014

I just leased a 2013 Honda Civic for my high school daughter. I picked it up in the evening of 1/2/14. The very next morning we went out to start it and the doors would not unlock. After numerous tr More

by vlyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Ide
January 06, 2014

I was working for WBEE and somehow I ended up going back and getting a fantastic deal on leasing a honda CRV!! I couldn't be more happier with my decision & it helps when you have great people to work on it More

by Cpult1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad & Rich Ide
Jan 09, 2014 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that our team could provide you with such a positive car buying experience, and a great deal! We look forward to seeing you again. and we hope that you are enjoying driving your new CR-V! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 18, 2013

Outstanding experience working with this dealership, value, customer care, communications, follow up made this experience great. A willingness to go the extra mile making sure everything is perfect. Tha More

by cedmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santa
Jan 03, 2014 -

Ide Honda responded

Thank you for leaving us such an excellent review. It was our pleasure to assist you and I hope that we achieved our goal of providing the best customer service possible. Thank you for choosing Dick Ide Honda, and congratulations on your new vehicle! Find us on Facebook and Twitter for inventory, contests, deals, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 18, 2013

We made an appt to test drive 2 vehicles, when we arrived the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to f More

by YoungHonda007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2014 -

Ide Honda responded

Thanks for the great feedback, we love hearing from our customers! It is so gratifying to read that you had such a positive experience with Brad and his attentiveness during your visit. We hope you are enjoying your "New To You" Honda Pilot! Please feel free to reach out to us if you have any questions or concerns in the future! Don’t forget to like us on Facebook and follow us on Twitter for prizes, specials, updates, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 13, 2013

Melinda knew exactly what would appeal to me and what would work with my budget. I told her what I wanted as my monthly payment and that I wanted AWD and satellite radio and decent miles per gallon. When More

by Cbellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2014 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your car buying experience here at Dick Ide Honda. We love having great team members like Melinda, and we're ecstatic to read that you have enjoyed working with her. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

December 04, 2013

After selling my car for less than what I owed so that I could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient thro More

by kristenciaccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for leaving us such an excellent review. It was our pleasure to assist you and I hope that we achieved our goal of providing the best customer service possible. We love having great team members like Brad, to make sure our customers only get the best! Thank you for choosing Dick Ide Honda, and congratulations on your new vehicle! Be sure to find us on Facebook and Twitter for inventory, contests, deals, and more! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

November 08, 2013

I just purchased a new Honda CRV from Leigh Quackenbush. I needed assistance in making a decision to purchase a Subaru Forrester (which I have driven for years), Honda CRV or a Mazda. I visited several de More

by marciehab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for taking the time to leave us this fantastic review about your recent visit and working with Leigh! We love having great team members to assure each car buying experience is the same as you had, and it was our pleasure to help you during your visit. Thank you for your referrals, and don’t hesitate to give us a call as we are always here, ready and willing to help. Please be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Facebook.com/IdeHonda @IdeDealerships Thanks again, - Rich Ide

November 06, 2013

I will never buy or lease another car that is not a Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product More

by lmccartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda and working with Brad! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new Honda. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

November 02, 2013

I went to Ide with my 23 year old daughter who wanted to buy a Honda Civic. She did all the talking and dealing with salesman Kent Kroemer who was very nice and easy to deal with. The price was lower than More

by borntofish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Kroemer
Jan 02, 2014 -

Ide Honda responded

It was nice meeting you both, and thank you for sharing your excellent experience! We are glad that you had such a pleasant one while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you throughout the process, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you again for choosing Dick Ide Honda, and hope your daughter is enjoying her new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Facebook.com/IdeHonda @IdeDealerships Thanks again, -Rich Ide

October 28, 2013

Had I known buying a new car would mean Dick Ide disparaging my credit and reputation with a local bank I would have just kept the vehicle I had! When does it take over a month to submit a payoff to More

by Bonesnurse36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Neufeglise
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