Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Honda
Rochester, NY
1,564 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,564 reviews
April 04, 2014
I am not the easiest person to help find a car. My credit is less than ideal, and I do not look good on paper. But when I sat down with Brad at Dick Ide, he was very open and honest with me about wha credit is less than ideal, and I do not look good on paper. But when I sat down with Brad at Dick Ide, he was very open and honest with me about what kinds of options I have. Being a female, it's difficult to be taken seriously in the automotive world, as people either think you're uneducated in what you're looking for, or try to take advantage of you. After sitting down with Brad and Adam, they explained every step of the process and pulled some strings to get me into a pre owned vehicle, at which I was ecstatic! They needed a day or so to process paperwork, and the next thing I knew, I was actually getting a brand new 3013 Honda Fit. My jaw was on the floor! I went in the next day to finish paperwork, and picked my car up the day after. The entire process took less than a week, and I cannot say enough great things about my experience. Brad went above and beyond helping me, and Adam as well. They were both honest, straightforward, and overall wonderful! I'd like to say I'll be back soon to purchase my next car, but they got me so well situated with mine, that I doubt I'll need to see them for a very long time! But do yourself a favor and go see Brad at Dick Ide!!!! More
by hollysusan925
Employees Worked With
March 02, 2014
This was the best car buying experience ever! Brad was friendly, thorough and made sure all my needs were met. Amazing staff and I am completely satisfied with my new car and the entire process. friendly, thorough and made sure all my needs were met. Amazing staff and I am completely satisfied with my new car and the entire process. More
by Melfel
Employees Worked With
February 26, 2014
This was my second time purchasing a brand new CRV within a year bc of an accident and Joe was very helpful both times. Leigh helped me also when Joe was out of the office. I will definitely recommend Dick I a year bc of an accident and Joe was very helpful both times. Leigh helped me also when Joe was out of the office. I will definitely recommend Dick Ide to family and friends. More
by sylvestr79
Employees Worked With
February 18, 2014
Appreciate the fact Joe took his time to write everything down for me. That's a big plus in my book as most salespeople I've come across would just roll their eyes and try to dump me off. down for me. That's a big plus in my book as most salespeople I've come across would just roll their eyes and try to dump me off. More
by andyfoster
February 18, 2014
I stopped by Dick IDE with no intention of buying a vehicle. A young sales person by the name of Brad approached me. He asked if he could help me. It was no hard sale just a friendly conversation. I t vehicle. A young sales person by the name of Brad approached me. He asked if he could help me. It was no hard sale just a friendly conversation. I talked and Brad listen . Brad ran some numbers For me to satisfy my curiosity . When he returned after a brief moment I was completely taken off guard. Here was a price I could Work with. We'll needless to say I bought the 2010 honda element. From the sale to the final signature everything was enjoyable. Everyone at the dealership was friendly and efficient. I was so impressed with this dealership that 2 days later I bought another Vehicle. A 2014 Honda Odessy. Brad set the bar High :) Sincerely Jeff Licalsi More
by Pockets638
Employees Worked With
February 03, 2014
Had a simply superb experience with Brand Constantino and the amazing staff at Dick Ide Honda. We shopped around at several dealerships and no one was even close on price and not even close on friendliness a the amazing staff at Dick Ide Honda. We shopped around at several dealerships and no one was even close on price and not even close on friendliness and lack of game playing. We are superbly pleased. More
by tpmedia
Employees Worked With
January 30, 2014
It was an absolute pleasure to do business with the folks at Dick Ide Honda. They are just awesome folks, committed to their customers. I got the best deal between Ontario and Monroe counties. at Dick Ide Honda. They are just awesome folks, committed to their customers. I got the best deal between Ontario and Monroe counties. More
by Sarratori
Employees Worked With
January 30, 2014
Took my car to Ralph Honda and they "fixed" it but only for a week. Car stopped working at a very busy light and had to be towed. I bought and deal with Dick Ide so towed there. Linda was excep but only for a week. Car stopped working at a very busy light and had to be towed. I bought and deal with Dick Ide so towed there. Linda was exceptional. When a loaner car was available she went out of her way to come get me at work and take me to Dick Ide as I did not have a ride there. She also went out of her way to get me a very good price for the repair by calling the local rep. I am very happy with Dick Ide's service and Linda! More
by jcrosby208
Employees Worked With
Linda Freeman
January 08, 2014
The overall experience of car buying at Dick Ide was very good. We had been a little leery about buying from Dick Ide because of other peoples experience with them a long time ago. Fortunately this doesn't s good. We had been a little leery about buying from Dick Ide because of other peoples experience with them a long time ago. Fortunately this doesn't seem to be case now but the true test will come when we need to use their service department. We dealt with Brad Constantino and he was very good. We were pleasantly surprised when he didn't accompany us on our test drive. Brad was very knowledgeable about the car line and he wasn't overly aggressive to sell us a car. When we picked up the car it was in excellent shape and Brad took his time in explaining the features of the vehicle and even did the phone Bluetooth pairing for us. Even after the sale Brad kept in touch to make sure we were happy with the vehicle and that we didn't have any issues. At this time I would recommend Dick Ide Honda for a new car. I hope their service staff is as friendly and competent as their sales force. Regards, Rick More
by rjbohn
Employees Worked With
