Ide Honda

We made an appt to test drive 2 vehicles, when we arrived the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to f the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to find what we were looking for. Within a few days, we received a call and were very impressed when we arrived at Dick Ide to see Brad had found EXACTLY what we were looking for at the price point we were seeking. When we arrived the next day to make our vehicle switch, Brad was outside doing some last minute polishing himself. We felt like Brad really wanted to sell a vehicle to us and that he was working hard to find what we needed. His professionalism, attention to detail, and upbeat personality made every interaction with him a pleasant one. We love our "new-to-us" Honda Pilot. We know we got a fair price and wouldn't hesitate to go back to Brad at Dick Ide to purchase our next vehicle. More

Melinda knew exactly what would appeal to me and what would work with my budget. I told her what I wanted as my monthly payment and that I wanted AWD and satellite radio and decent miles per gallon. When would work with my budget. I told her what I wanted as my monthly payment and that I wanted AWD and satellite radio and decent miles per gallon. When i arrived to test drive "as many cars as we want to," Melinda said, "I warmed up this recent trade I just took in because it'd be perfect for you." After having my last car totaled, it was a nightmare of paperwork and phone calls and rental cars. Melinda made the car buying experience so fast and stress-free. They take care of as much for you as possible! Melinda even came to get me from dropping off my rental car; she really thought of everything. And the manager was so helpful and thorough. I felt at ease and that buying from Dick Ide was the best idea. They have a free oil change program and the car comes with a free inspection! Anything that keeps it from passing inspection, they'll fix for you for free just to make customers satisfied. This dealership is packed with pros; they're not just after a quick buck, they want to make sure you become a repeat customer. Thanks, Melinda!!! More

After selling my car for less than what I owed so that I could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient thro could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient throughout my decision-making process. He worked tirelessly to make sure I got the best deal (which I definitely did) and the car I wanted -- mine had to be brought in from Syracuse. I went in on a Tuesday night and drove out the showroom with Brad by my side on Saturday. I continue to have my car serviced at Dick Ide and Brad always makes a point to stop by a say hi and see how I'm doing. Great guy who knows his stuff! More

I just purchased a new Honda CRV from Leigh Quackenbush. I needed assistance in making a decision to purchase a Subaru Forrester (which I have driven for years), Honda CRV or a Mazda. I visited several de I needed assistance in making a decision to purchase a Subaru Forrester (which I have driven for years), Honda CRV or a Mazda. I visited several dealerships over several months and met with some very colorful personalities during the journey. From the start to the finish of my purchasing the new Honda CRV, Leigh was professional, knowledgeable and patient. He offered assurance and advice without being condescending or pressuring me to purchase. When I made the final decision to purchase, he made the entire process effortless and time efficient combined with a genuine care and concern regarding my questions. Leigh's competent, but kind manner is exemplary. I look forward to working with Leigh in the future and will highly recommend him to friends and family. Thank you! More

I will never buy or lease another car that is not a Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product were beyond my expectations in a car salesperson. In the past I have always dreaded when the time came to replace my vehicle. The entire experience from when I walked into the door to the time I drove off the lot was actually fun. He was very clear and accurate when describing the vehicle and the terms. When it came time to sign the papers there were no surprises or hidden fees. I felt that I was getting and honest and valuable deal. Upon delivery of the vehicle, Brad explained every feature and made sure I was comfortable with all of the dials and buttons. One week later I am in love with my new Honda! More

I went to Ide with my 23 year old daughter who wanted to buy a Honda Civic. She did all the talking and dealing with salesman Kent Kroemer who was very nice and easy to deal with. The price was lower than buy a Honda Civic. She did all the talking and dealing with salesman Kent Kroemer who was very nice and easy to deal with. The price was lower than any Honda dealer in Rochester and It was the easiest and BEST car buying experience in my 30 years of buying cars. The free oil changes for life is great! Kent spent 20 minutes after the sale to show her how all the new electronics work and helped her program her phone into the cars Bluetooth system. On our way out the door Rich Ide personaly thank her for buying a car from their dealership. Just a great experience! More

SERVICE WITH A SMILE AND THE EXTRA MILE! Scheduled my SERVICE WITH A SMILE AND THE EXTRA MILE! Scheduled my new car to have body side door molding installed. It was mistakenly arranged for a time, that SERVICE WITH A SMILE AND THE EXTRA MILE! Scheduled my new car to have body side door molding installed. It was mistakenly arranged for a time, that upon arrival, I learned is not typically scheduled. Instead of making me return...I live almost an hour away, Billy Thompson voluntarily stayed past his shift and installed the moldings. He did it with a smile and Linda treated me like a queen. I even explained, that it was ok and I'd return, that it wasn't a big deal. However, Linda said, "We treat you like family here at Dick Ide" and I truly felt like it. Thank you Billy and Linda. I really appreciate you going the extra mile for me so I didn't have to travel so many. More

Joe was great! This was our first time buying a new car ever and he made the whole experience stress free and effortless. He was very accommodating and answered all of our questions with enthusiasm with a ever and he made the whole experience stress free and effortless. He was very accommodating and answered all of our questions with enthusiasm with a touch of humor. We also got an amazing deal so we are very happy with our purchase. More