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Ide Honda

Rochester, NY

4.8
1,509 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,509 reviews

July 25, 2013

Had a great experience with Doug in my first ever car leasing experience. I was in and out within two hours the day I came in. Doug did an amazing job at helping me choose whether to buy or lease. I test More

by lmkny2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McCarthy
Jul 26, 2013 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review, we hope you are enjoying your new Honda Civic! It was our pleasure to help you during your recent visit, and don’t hesitate to give us a call as we are always here, ready to help. Thank you for choosing Dick Ide Honda! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

July 23, 2013

My experience with brad was great..he was real informative and helpful with the whole process!!! I would deff recommend him to a friend !!! Thanks More

by Croc1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and are glad Brad was able to show you an example of this. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 23, 2013

A couple of weeks ago I decided to lease a car. I went to Dick Ide Honda and had the pleasure of working with Brad Constantino. I am so happy that I decided to go there, because I assure you that Brad is one More

by bmulconry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2013 -

Ide Honda responded

We are happy to hear that your car-buying experience here at Dick Ide Honda went so well! We believe purchasing a new car should be easy and stress-free; team members like Brad are a key part of making this happen! Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

July 22, 2013

I was very pleased with my experience at Dick Ide. Brad took the time to work with me on the phone and in person. When he thought that the appointment we had scheduled one evening would be tight, he calle More

by donowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2013 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Brad treated you! We know he will be more than happy to hear you had such good things to say. Brad is a perfect example of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

June 20, 2013

came for NYS inspec. didn't pass Jed explained features of an Element I was looking at, introduced me to Leigh. worked a great deal More

by PeterOsborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : & Jed Crawford
Jun 21, 2013 -

Ide Honda responded

Thank you so much for sharing your experience! We sincerely appreciate your business, and look forward to providing you with outstanding customer service for your new car for years to come. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

June 10, 2013

I was talking with few Honda Dealers. Honda Dick Ide stood out the best. They were very honest with the pricing. No hidden cost and no hustling. Joe was very friendly and pleased to have made the purcha More

by Beakerftw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2013 -

Ide Honda responded

Thank you for this great review! We take pride in providing the best possible customer service, and our staff is constantly showing our customers how much this means to us. I am thrilled to hear Joe was able to provide such wonderful service, and know he will be just as pleased to hear the kind words you have left. We look forward to helping you with any questions you may have regarding your new CR-V, so do not hesitate to give us a call or stop in at any time. Thank you for choosing Dick Ide Honda, and find us on Facebook and Twitter to get updates on inventory, contests, and the latest news. Thanks again, -Rich Ide

May 16, 2013

This was my first time buying a car! I had the best experience! No hassles it was super easy and efficent! I will for sure recommend people going to Dick Ide as well as coming back again for another ca More

by callmm17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 17, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about your experience here at Dick Ide Honda! We love having great team members like Brad, and we're pleased to read that you have enjoyed working with him and had such a positive experience here. We sincerely appreciate your business and recommendation, and look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

May 14, 2013

Russ was awesome. He was friendly and knowledgeable, as well as straight to the point. He kept me informed while the problem with my car was being found. He also made me aware of g the amount I would've ha More

by arule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Vandewall
May 16, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda! We love having great team members like Russ, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your business, and look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

May 08, 2013

I sent in an email about a car I saw online and Joe responded right away and I went in the next day, was offered a great deal and bought a new car that night. I picked it up tonight and couldn't be hap More

by sylvestr79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2013 -

Ide Honda responded

It is always great to hear about positive customer experiences, so thank you for taking the time to share yours with us. Joe works hard to give each guest an excellent experience, and we are happy that he got you into a great car at an great price. Please contact us if there's anything we can do for you in the future! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

May 07, 2013

Brad was great in showing me about my car. I loved how I Brad was great in showing me about my car. I loved how I was in and out of the dealership quick and they have everything taken care of for me when I More

by roxykay1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Ide Honda responded

Thank you for such a kind review regarding the time spent purchasing your new vehicle here at Dick Ide Honda, as well as your dealings with Brad. He continues to go above and beyond for customer service standards and expectations, he will be thrilled to hear you were so pleased with his service. Congratulations on your new vehicle, and let us know if there is anything else we can assist with! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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