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Ide Honda

Rochester, NY

4.8
1,509 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,509 reviews

September 18, 2013

Joe Allbright made buying our new Honda Civic a very pleasant and swift experience. He was ready for our visit, explained differences in models very clearly and had our purchase "road ready" in less th More

by gdonnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise
Sep 19, 2013 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that Joe was able to provide you with such a positive car buying experience, and we look forward to seeing you again. We hope that you are enjoying driving your new vehicle and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 14, 2013

Save yourself time and gas money. DO NOT GO TO DICK IDE! Wanted to purchase a new car for my son but the salesman didn't know S#$%. My son knew more than he did. Told him I ran out of time and purchased a More

by benadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 12, 2013

Excellent overall experience. Joe was very knowledgeable and friendly. On initial call, I was interested on getting more info on a hybrid and he provided a lot of good information. He found the vehicle colo More

by KBrewer23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2013 -

Ide Honda responded

Thank you for taking the time to leave us with this fantastic review, we hope you are enjoying your new Honda! Glad to hear Joe was such a big help, it was our pleasure to help you during your recent visit, and don’t hesitate to give us a call as we are always here, ready to help. Thank you for choosing Dick Ide Honda! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

September 11, 2013

I have had such a positive experience with Dick Ide. I will recommend everyone to go to this dealership. Everyone from Joe in Sales, Ken in Finances, and Russ in service (for our Honda Odyssey) has been More

by kimmybshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise, Russ Vandewall
Sep 12, 2013 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that our team could provide you with such a positive car buying experience, and we look forward to seeing you again. We hope that you are enjoying your new Honda and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 05, 2013

This will be my third Honda (specifically the Civic) that I have leased through Dick Ide. The last two I was lucky enough to work with Brad, and will continue to do so! During the last leased car-Brad ALWAYS More

by Cinder25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Ide Honda responded

Thank you for your time; we truly appreciate this great review! We feel our customers deserve nothing but the best, so we make sure to be accommodating for them every step of the way! Brad will be humbled to hear that his hard work and commitment to customer service is appreciated. Congratulations on your new Honda, and thank you for choosing Dick Ide Honda! We look forward to working with you in the future, don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 04, 2013

Absolutely phenomenal experience: Kent is, literally, the best car sales person I have ever dealt with! He bent over backwards to ensure my process was quick and efficient. While picking up my vehicle my wi More

by Btdog22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kroemer
Sep 06, 2013 -

Ide Honda responded

It is always great to hear about our customer's positive experiences, so thank you for taking the time to share yours with us! We are happy that Kent was able to work out such a great deal for you and hope you are enjoying both of your new vehicles! Please contact us if there's anything we can do for you in the future! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 03, 2013

I highly recommend Dick Ide Honda. My salesman, Brad Constatino was fantastic. He was very knowledgeable and I truly appreciated his expertise, patience, and kindness. I was so grateful that I found som More

by pellicano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2013 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Brad treated you, we hope you are enjoying your new CR-V! He will be more than happy to hear you had such good things to say; he is a perfect example of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

September 01, 2013

After 3 days of being frustrated with car shopping, salesman acting arrogant and pushy, and even having a sales person from a Chevrolet dealership just leave me to look at cars by myself and saying if More

by kcorpus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Weil
Sep 03, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your recent experience here at Dick Ide Honda! We love having great team members like Brad and Adam, and we're ecstatic to read that you have enjoyed working with them. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

August 19, 2013

We leased a 2013 Honda Civic for our son. Brad Constantino, our sales associate, made the entire experience a pleasure. He was responsive to all of our questions and needs both in the showroom and More

by songwriter1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Ide Honda responded

Thank you for this great review! We take pride in providing the best possible customer service, and our staff is constantly showing our customers how much this means to us. I am thrilled to hear Brad was able to provide such wonderful service, and know he will be just as pleased to hear the kind words you have left. We look forward to helping you and your son with any questions you may have regarding your new Civic, so do not hesitate to give us a call or stop in at any time. Thank you for choosing Dick Ide Honda and for the recommendation to your friends and family! Find us on Facebook and Twitter to get updates on inventory, contests, and the latest news. Thanks again, -Rich Ide

August 01, 2013

Brad was very helpful in every aspect in buying a car. He was able to find the car that I wanted. It was a great experience. More

by subran1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 02, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about your experience here at Dick Ide Honda! We love having great team members like Brad, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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